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Thread: Supercell must make easier to contact them

  1. #1
    Trainee
    Join Date
    Jul 2020
    Location
    MAHARASHTRA,PUNE
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    21

    Supercell must make easier to contact them

    As we are facing many issues which can not be explained by posts etc
    Instead a post the live chat should be available where we can explain our problem and get solved.
    AS now a days en number of apps and games have the live chat option so it's not a big issue to install a live chat feature.
    This feature was available 1-2 year ago,My issues too was solved but very late.
    Instead super cell community should work on it and solve the issue and bugs at earliest it can.

  2. #2
    Forum Superstar
    Join Date
    May 2016
    Posts
    3,091
    Live chat =lots of money paying those CS people and I wouldn't see this as a f2p for much longer if they had to pay for that. There are plenty of other apps and games that work just like this one.

    What bugs? That's a very vague statement.

  3. #3
    Furry Bunny wotanwaton's Avatar
    Join Date
    Nov 2017
    Location
    right behind you
    Posts
    15,496
    What is your issue?

    Having live chat would need millions of workee which cost billions each month.
    People would spam support with questions like "when/what ist next update?".
    The support is for real problems like bugs and account recovery. Everything else can be handled by communities.
    Last edited by wotanwaton; July 6th, 2020 at 09:10 PM.

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