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  Click here to go to the first staff post in this thread.   Thread: Valley final rewards

  1. #21
    Centennial Club FarmWife's Avatar
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    I thought they “did the right thing” in putting it back up to 40 diamonds where it used to be. But no, I bought the 40 diamonds and only received 30. Shame on them. Really. Just cements my decision never to spend real money on this game anymore.

    Edited to add: I contacted help and support yesterday afternoon, woke up this morning with their reply and Alfred had left a package at my door containing the missing 10 diamonds. ��. THANK YOU HAY DAY! ��
    Last edited by FarmWife; 3 Weeks Ago at 01:17 PM.

  2.   Click here to go to the next staff post in this thread.   #22
    Cowslips's Avatar
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    Quote Originally Posted by Cowslips View Post
    Thank you to everyone for reporting this. The information has been passed onto Supercell.
    I've now been told that players should contact Supercell Support about this issue. I hope this helps.

    Hay Day level 187 (main farm) - I have seven others!



  3. #23
    Junior Member
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    Quote Originally Posted by Cowslips View Post
    I've now been told that players should contact Supercell Support about this issue. I hope this helps.
    Excellent advice. I did this and Alfred promptly turned up with the missing diamonds. Excellent service.

  4. #24
    i'm cannot play too

  5. #25
    Millennial Club BULIGO's Avatar
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    Quote Originally Posted by Flagon View Post
    Excellent advice. I did this and Alfred promptly turned up with the missing diamonds. Excellent service.
    Alfred delivered your 10 diamonds as the trucking global reward, not the missing ones from valley.

  6. #26
    AdvoCat Extraordinaire meonhoc's Avatar
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    Source: reddit generous player.
    Welcome to the forum *Meow* ! Official Support : Choose your game. Report abuse/spam - UTC Time conversion (add your city)

    Valley info : Map - Basic rules - Chicken - Fuel station - Lucky bonus

    #AdvoCat :: Hay Day Lv 147♩♬ :: Defenseless TH10 :: Rushed TH12 ::

  7. #27
    AdvoCat Extraordinaire meonhoc's Avatar
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    Quote Originally Posted by Cowslips View Post
    I've now been told that players should contact Supercell Support about this issue. I hope this helps.
    If I don't want to add the extra workload to support, can I expect some fix server side before next Valley (in maybe 2-3weeks).

    Not really keen to contact support on one device used for switching multiple farms. The convo might get lost in transition.
    Welcome to the forum *Meow* ! Official Support : Choose your game. Report abuse/spam - UTC Time conversion (add your city)

    Valley info : Map - Basic rules - Chicken - Fuel station - Lucky bonus

    #AdvoCat :: Hay Day Lv 147♩♬ :: Defenseless TH10 :: Rushed TH12 ::

  8. #28
    Junior Member
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    Quote Originally Posted by BULIGO View Post
    Alfred delivered your 10 diamonds as the trucking global reward, not the missing ones from valley.
    Not so. Support told me to look out for Alfred. Besides, I didn’t qualify for the global reward as I only did one truck.

  9. #29
    Junior Member Tangntonic's Avatar
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    Quote Originally Posted by Tangntonic View Post
    Lost 30 diamonds, 10 each on three farms. This was my first time playing the Valley. Sure was a big disappointment to get screwed in the end.
    Customer service sent all my missing diamonds, and an apology. Well done.


    Joined game April, 2014
    Joined Forum Feb, 2016


  10. #30
    Millennial Club BULIGO's Avatar
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    Quote Originally Posted by Flagon View Post
    Not so. Support told me to look out for Alfred. Besides, I didn’t qualify for the global reward as I only did one truck.
    Great news! Good job. Thank you for the heads up.

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