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Thread: location of my account

  1. #1
    New Bloke/Chick FLZ974's Avatar
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    Dec 2015
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    location of my account

    Hello, the location of my clash of clan account is not good. I’d like to know how to change it.
    I had created my account when I was in Belgium but for 3 years I returned to Réunion Island 🇷🇪 and I can not see the top local player (Reunion Island )
    Thank you in advance.

  2. #2
    Forum Champion BloodyIrishman's Avatar
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    You'll have to contact in-game support to request this change.

    Support will only consider this once so be sure it's where you want your location permanently. Also, they're usually going to require proof of location to verify before changing it.

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  3. #3
    New Bloke/Chick FLZ974's Avatar
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    OK. thank you
    how do we Do to contact support?

  4. #4
    Forum Veteran Tahoe's Avatar
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    Quote Originally Posted by FLZ974 View Post
    OK. thank you
    how do we Do to contact support?
    Select the Settings icon (above your shop), then Help and Support


    Thank you TerMinus for the Sig!
    A message of hope-http://m.youtube.com/watch?v=EGLSk3AVcUU



  5. #5
    See the sticky note at the top of this page for answers to common questions including this one:

    The global chat and local leaderboards are set based on the IP address you first connected to Supercell's servers. If yours is incorrect due to vacation, moving, VPN blocking the lookup, etc - you should contact support via the in-game reporting, and tell them where you would like your location set. This is a 1-time change per account though.

    To contact support:

    Opening Clash
    Pressing the settings icon
    Pressing Help And Support
    Pressing the conversation/contact us button on the top right!

    You can also see
    this
    for contacting supercell.


    If you have emailed them directly via email you must include the details of your village (Player Tag etc.)!

    Contact SC here. Click here for how trophies are calculated. Click here to see how war map placement of max halls is determined. An idea to improve legends here. I wish max players had a separate loot bank as described here. Caution, I often discuss for the sake of discussion and enjoy having my opinion challenged (or approved of) even when I care little about the actual issue.

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