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Thread: Hay Day Won't Load When I'm Connected To Wifi, But Work Fine When I'm Using Data.

  1. #1

    Hay Day Won't Load When I'm Connected To Wifi, But Work Fine When I'm Using Data.

    My Xiaomi Mi A1 and Samsung Galaxy S10 have the same problem. Hay Day won't load when phone is connected to any Wifi.

  2. #2
    Pro Member
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    You tried loading Hay Day from WIFI in different locations? In what country?
    Are you able to access other web sites through WIFI?

  3. #3
    OzAudi
    Guest
    This issue pops up quite often. Is it a new occurance for you and if so, what have you changed ?

    You mention "any wifi". Where are they located ?

    Do you control any your household wifi router?

    It could be tcp port 9339 is being blocked at the router.

  4. #4
    Quote Originally Posted by OzAudi View Post
    This issue pops up quite often. Is it a new occurance for you and if so, what have you changed ?

    You mention "any wifi". Where are they located ?

    Do you control any your household wifi router?

    It could be tcp port 9339 is being blocked at the router.
    But on the same wifi, my friend's iPhone and iPad able to load the game.

    I'm from Malaysia btw.

  5. #5
    OzAudi
    Guest
    Quote Originally Posted by mekafe7726 View Post
    But on the same wifi, my friend's iPhone and iPad able to load the game.

    I'm from Malaysia btw.
    Is this a new issue ?
    Did it start after the recent update or was HD working after the update ?

    Have you changed anything ?
    Installed new software ?
    Updated your OS ?
    Do you have security software installed and is it updating ?

  6. #6
    Quote Originally Posted by OzAudi View Post
    Is this a new issue ?
    Did it start after the recent update or was HD working after the update ?

    Have you changed anything ?
    Installed new software ?
    Updated your OS ?
    Do you have security software installed and is it updating ?
    It happens since the maintenance break few days ago.
    Nothing change on my phone.

  7. #7
    AdvoCat Extraordinaire meonhoc's Avatar
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    Supposedly you successfully connected to Hay Day server via wifi network prior to maintenance break, have you tried:
    - restart your wifi router if possible
    - reset your device's wifi setting (like forget the network and reconnect, or reset it all)
    - change IP
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  8. #8
    Millennial Club Nunovsky's Avatar
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    mekafe7726 hope this helps, had the same problem

    https://forum.supercell.com/showthre...4#post12530384


    Btw have same cell phone as u
    Last edited by Nunovsky; April 12th, 2020 at 08:44 PM.
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  9. #9
    Quote Originally Posted by meonhoc View Post
    Supposedly you successfully connected to Hay Day server via wifi network prior to maintenance break, have you tried:
    - restart your wifi router if possible
    - reset your device's wifi setting (like forget the network and reconnect, or reset it all)
    - change IP
    Did it all, I even reformat my phone. Doesn't work. Game just won't load the moment I connect to a Wifi.

  10. #10
    Quote Originally Posted by Nunovsky View Post
    mekafe7726 hope this helps, had the same problem

    https://forum.supercell.com/showthre...4#post12530384


    Btw have same cell phone as u
    Unfortunately it doesn't fix the problem, game got disconnected the moment I switch to Wifi.

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