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  Click here to go to the first staff post in this thread.   Thread: Hay Day Update: Spring 2020 Update!

  1. #31
    Fresh Spawn
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    Nov 2017
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    I have been trying to communicate with someone because I have not been able to play Hay Day for two days because of your latest update. Every time the game tries to update I receive a message that says, “Cannot Update App: Hay Day cannot be updated because it was refunded or purchased with a different Apple ID.”

    Please fix.
    Acrobb

  2.   Click here to go to the next staff post in this thread.   #32
    Nick[Supercell]'s Avatar
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    Aug 2012
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    Quote Originally Posted by Acrobb View Post
    I have been trying to communicate with someone because I have not been able to play Hay Day for two days because of your latest update. Every time the game tries to update I receive a message that says, “Cannot Update App: Hay Day cannot be updated because it was refunded or purchased with a different Apple ID.”

    Please fix.
    Acrobb
    Please check that you are using the same account (Apple ID) on the device as you used to. Sounds like the App Store doesn't recognize your account?

    Cheers,

    Nick
    Nick / Supercell
    Community Manager
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  3. #33
    Millennial Club Nunovsky's Avatar
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    Feb 2016
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    Edited..........
    Last edited by Nunovsky; April 1st, 2020 at 12:18 PM.
    FL 170 - TL 55
    Kik: nunovskiy (with an i unlike my nick at this forum)
    Trade only through In-Game Friends tag: #G2Y89JGC
    Higher level buys first always works.
    **** Hoods Tag #22JRGG8C now recruting *****

  4.   This is the last staff post in this thread.   #34
    Quote Originally Posted by Nunovsky View Post
    Nick supercell asked this in gd will ask again here: how do we get blueprints?

    Tks

    That information can be found here: https://supercell.helpshift.com/a/ha...corations&l=en

    I hope this helps

    Hay Day level 182 (main farm) - I have seven others!



  5. #35
    Fresh Spawn
    Join Date
    Nov 2017
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    Quote Originally Posted by Nick[Supercell] View Post
    Please check that you are using the same account (Apple ID) on the devicpe as you used to. Sounds like the App Store doesn't recognize your account?

    Cheers,

    Nick
    Nothing wrong with my account (Apple ID) Nick because none of my other apps have a problem with updating. Hay Day is the only app with this issue and it never had this issue until the most recent update.

    Ash

  6. #36
    Fresh Spawn
    Join Date
    Apr 2020
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    1
    Will there be any Easter goodies on Greg’s farm

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