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Thread: Why existe suport on supercell?

  1. #1

    Why existe suport on supercell?

    I was try to connect farm on other device.

    Email with confirmation code don't arrive.

    Contact support.

    Inform by support is need to change email.

    New email give to supercell.

    NOW: can't access farm with original or new email
    And guess What?

    After 6 hour trying contact not a single reply.

    give to farmers a professional support team . That help, read problems and fix it.

  2. #2
    Millennial Club BULIGO's Avatar
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    You could try to post this on the bug section instead. Maybe someone had a similar problem and managed to solve it?

  3. #3
    Forum Superstar Mrlk's Avatar
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    Quote Originally Posted by Caqui1975 View Post
    I was try to connect farm on other device.

    Email with confirmation code don't arrive.

    Contact support.

    Inform by support is need to change email.

    New email give to supercell.

    NOW: can't access farm with original or new email
    And guess What?

    After 6 hour trying contact not a single reply.

    give to farmers a professional support team . That help, read problems and fix it.
    to be honest i think your being unfair to supercell yes you have waited 6 hours but supercell support get inundated with messages needing responses to them personally i always allow between 24/72 hours for responses. As for your original issue it might of been somthing as simple as a mistyped email address which caused your code to go walkies i know from experience how easy it is to do this very thing as i have done it myself as for your new and ongoing issue i can only sugfest patience as sc will respond but when you explain the issue be very clear on your wording as i have heard of misunderstanding and farms getting banned
    Not a spammer nor a toxic person just a forum friendly guy who likes to chat about all things clash of clans and hayday

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