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  Click here to go to the first staff post in this thread.   Thread: Joining the valley, please wait!

  1. #11
    AdvoCat Extraordinaire meonhoc's Avatar
    Join Date
    Jun 2013
    Location
    FREE the HAMSTER!!
    Posts
    4,430
    Quote Originally Posted by Moldeecupcake21 View Post
    I can't get into the valley and neither can my neighbors. I've been trying all day & it just stays on the joining valley screen.
    What's the size of your hood?

  2. #12
    Same with me. „Joining the valley” and nothing happens

  3. #13
    Quote Originally Posted by meonhoc View Post
    What's the size of your hood?
    29 members

  4. #14
    Junior Member PurpleBix's Avatar
    Join Date
    Apr 2014
    Location
    Maidenhead, UK
    Posts
    50
    Spent the day sending messages to SC support. Their most recent reply says they can`t help any further on this issue. At no point have they acknowledged that this is a widespread problem through multiple replies today. Normally they will admit there is problem and that they are working on it but not this time, Our NH of 23 ( several of them are very big diamond spenders) is locked out of valley.
    Farm Level: 160
    NH: LoveCats2
    Farm Name: Badger (Ali)
    Kik: purplebix
    Tag: #Y9LLRVVV


  5. #15
    We also cannot access the valley. Message is same as above. Not that support is listening! As usual!
    Last edited by Tattyj; 4 Weeks Ago at 11:11 PM.

  6. #16
    Senior Member Fifio's Avatar
    Join Date
    Aug 2017
    Location
    Finland
    Posts
    219
    our whole hood still can't join valley is there any fix coming up?

  7. #17
    I've been talking to support too. The latest reply says to give her a bit so they can look further into it & she'll get back to me. This after I told her it's not my device memory as it's at 20gb and I've already cleared the game cache. I sent her a SS of the load screen too.

  8. #18
    Fresh Spawn
    Join Date
    May 2018
    Posts
    8
    My neighborhood can’t go to the valley, we are waiting to collect something.

  9. #19
    Centennial Club Mistycreek329's Avatar
    Join Date
    Oct 2015
    Location
    New Zealand
    Posts
    138
    Quote Originally Posted by meonhoc View Post
    Out of curiosity, how many players are there in your hood? I wonder whether hood size has something to do with this.
    30 in ours
    MISTY💜

    Level 161~Town 48
    Achievements: 144/144
    Started: May 2015

  10. #20
    There are 22 in my hood, not all have responded to my asking about the valley. The ones who have said anything, all have not been able to get in. We have lost almost the entire first day. ☹️

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