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Thread: The game crashes on startup

  1. #1

    Exclamation The game crashes on startup

    Hi, I have a problem after the update of th13, you can log in to my main account for two days but after logging in with my secondary account and the game was closed suddenly. Since there is no I could enter my accounts from that device, since when you open the app and at the end of the loading bar you start listening to the music of the game and it closes.


    I have tried all the recommendations they give in this forum such as: clear the cache and data, force stop, restart the device, among others.


    PD: I tried to start a session on other devices and it worked but I would like to play again from my usual device.
    Last edited by victord24; 6 Days Ago at 07:31 PM.

  2. #2
    Millennial Club KookyKO's Avatar
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    Please provide us with the following information:

    • What device are you currently using?
    • What operating system and version are you running?
    • How much storage does your device have available (unused)?
    • How much RAM do you have?


    Make sure your device meets he minimum specs here: http://forum.supercell.net/showthrea...=1#post3976765
    Good luck. I hope my post was helpful.
    Now, I want to ask you to help. #SaveTheForums
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  3. #3
    Quote Originally Posted by KookyKO View Post
    Please provide us with the following information:

    • What device are you currently using?
    • What operating system and version are you running?
    • How much storage does your device have available (unused)?
    • How much RAM do you have?


    Make sure your device meets he minimum specs here: http://forum.supercell.net/showthrea...=1#post3976765
    Model TR10CS1, Android 4.4.2 kitkat operating system, 4.7 Gb free, 1 Gb ram

  4. #4
    Forum Guru wotanwaton's Avatar
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    Quote Originally Posted by victord24 View Post
    Model TR10CS1, Android 4.4.2 kitkat operating system, 4.7 Gb free, 1 Gb ram
    This device is too old. Try to get an android update on it make some more free space in your internal storage but i dont think that this will work. I suggest to get a newer device.

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