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  Click here to go to the first staff post in this thread.   Thread: Attention: Piggy Bank Issue!

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    Nick[Supercell]'s Avatar
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    Exclamation Attention: Piggy Bank Issue!

    Attention Valley Players - it has come to our attention that thereís a minor design issue with the Piggy Bank which we will try to solve as soon as possible. If your combined token amount exceeds 6000 (both Wallet and Piggy Bank), you need to spend your wallet tokens first prior to opening your Piggy Bank. The hard limit for the Wallet is currently 6000, and it can not exceed that limit, thus you may loose tokens if your Piggy Bank tokens canít fit that number.

    If you want to buy for example both the season decoration, and the diamonds you need to claim one of them first, then open your Piggy Bank and then claim the second one.

    NOTE: This only affects players whose combined tokens exceed 6000.

    If you have opened your Piggy Bank prior to spending any tokens from your Wallet and lost any, please reach out to our support from within the game.

    Weíll let you know when we have a more robust fix for this unforeseen issue.

    Cheers,

    Nick
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    Forum All-Star LynnK2015's Avatar
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    I have enough tokens to buy the Valley Balloon. I was thinking about using 25 diamonds to open the Piggy Bank to get 40 diamonds and a net gain of 15 diamonds. Sadly, I see don't have enough blue and green tokens.

    If I change my play style from chillaxed to hardcore, I'll get enough tokens to win the decoration and the 15 diamonds. Since I just started playing Boom Beach, I must consider cutting back my time in HD so I may storm more beaches.


    Lowering the BOOM on NPCs and fellow Boomers,

    Lynn
    January 8, 2020
    Last edited by LynnK2015; January 9th, 2020 at 09:54 AM.
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    Quote Originally Posted by Nick[Supercell] View Post
    Attention Valley Players - it has come to our attention that thereís a minor design issue with the Piggy Bank which we will try to solve as soon as possible. If your combined token amount exceeds 6000 (both Wallet and Piggy Bank), you need to spend your wallet tokens first prior to opening your Piggy Bank. The hard limit for the Wallet is currently 6000, and it can not exceed that limit, thus you may loose tokens if your Piggy Bank tokens canít fit that number.

    If you want to buy for example both the season decoration, and the diamonds you need to claim one of them first, then open your Piggy Bank and then claim the second one.

    NOTE: This only affects players whose combined tokens exceed 6000.

    If you have opened your Piggy Bank prior to spending any tokens from your Wallet and lost any, please reach out to our support from within the game.

    Weíll let you know when we have a more robust fix for this unforeseen issue.

    Cheers,

    Nick
    This is exactly what happened to me 😫😭😭😭
    I opened the piggy bank first and was only able to get the balloon...thank heavens I chose it first!

    I did reach out to support. Hopefully a compensation will be coming our way.

    If possible, maybe a note could be posted in the InGame news, or pasted to the valley board.

    Kathy

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    Millennial Club Tahoe's Avatar
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    Last edited by Tahoe; January 8th, 2020 at 11:39 AM.

    Thank you TerMinus for the awesome sig!


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    Nick[Supercell]'s Avatar
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    We are back online and the limit for the Wallet is temporarily set to 9000. Read more: https://forum.supercell.com/showthre...1#post12455075

    Cheers,

    Nick
    Nick / Supercell
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    Millennial Club BostonGirl's Avatar
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    Quote Originally Posted by Nick[Supercell] View Post
    We are back online and the limit for the Wallet is temporarily set to 9000. Read more: https://forum.supercell.com/showthre...1#post12455075

    Cheers,

    Nick
    Hi Nick. I just opened my game and so missed all the other issues. My limit is set to 9000 as you say but the Leave Valley button is greyed out and the only option open to me is to open the piggy bank for 25 diamonds which I was not planning to do. In other words, in my game I must open the piggy bank in order to enter the Valley to get any reward. Please help. Thanks.

  7.   This is the last staff post in this thread.   #7
    Nick[Supercell]'s Avatar
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    Quote Originally Posted by BostonGirl View Post
    Hi Nick. I just opened my game and so missed all the other issues. My limit is set to 9000 as you say but the Leave Valley button is greyed out and the only option open to me is to open the piggy bank for 25 diamonds which I was not planning to do. In other words, in my game I must open the piggy bank in order to enter the Valley to get any reward. Please help. Thanks.
    In your case, you can still buy something from the shop using your Wallet tokens. When that's no longer possible, you can leave the Valley (at least that's the design).

    Cheers,

    Nick
    Nick / Supercell
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    Centennial Club Blackbrit's Avatar
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    I had enough left when combining the wallet and the piggy bank to get the Valley Balloon, which was my plan. But to get it I now learn I have to spend 25 diamonds? I don’t think so. The valley has been annoying to me, but semi-playable. Now it is an official, hidden rip off thrown in at the end of the season. “Pay 25 diamonds to get the coins you already earned.” I think not.
    Last edited by Blackbrit; January 8th, 2020 at 12:36 PM.
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    Millennial Club BostonGirl's Avatar
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    Quote Originally Posted by Nick[Supercell] View Post
    In your case, you can still buy something from the shop using your Wallet tokens. When that's no longer possible, you can leave the Valley (at least that's the design).

    Cheers,

    Nick
    Aaaaahhh...I see the problem. It was my problem. 🙈 The Valley is opening in tab 3 and I didnít realise. I just selected the other tabs and itís all good. Sorry for the false alarm.

  10. #10
    AdvoCat Extraordinaire meonhoc's Avatar
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    A limit of 9000 to host 7200 tokens at the best scenario.

    Dear Hay Day, how do I earn the extra 1800 tokens?
    Welcome to the forum *Meow* ! Official Support : Choose your game and your language. Report abuse/spam on forum.

    Valley stuff: Map - Basic rules - Chicken - Fuel station - Lucky bonus - Piggy Bank

    #AdvoCat :: Hay Day Lv 141♩♬ :: Defenseless TH10 :: Rushed TH12 ::

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