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Thread: Please help me. I have been locked out of my account

  1. #1
    Fresh Spawn
    Join Date
    Oct 2019
    Posts
    2

    Unhappy Please help me. I have been locked out of my account

    I was locked out of the account without knowing the reason.
    please help me.
    I come from Vietnam.
    I have to use google translate.
    Am I permanently locked?
    73271945_259270741659728_3955188434598887424_ndecdd2747bfb10ba.jpg

  2. #2
    Centennial Club
    Join Date
    Dec 2014
    Location
    Netherlands
    Posts
    129
    it looks like you have been temporarily banned because you did something what is against the TOS of Hayday.
    You have to wait until this ban is removed from your account.

  3. #3
    Fresh Spawn
    Join Date
    Oct 2019
    Posts
    2
    I was not told how much time was banned.
    p/s:sorry for using google translate

  4. #4
    Centennial Club
    Join Date
    Sep 2018
    Posts
    129
    You will have to contact customer support inside the game. This is a forum of fans just like yourself and nobody here can help you.

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