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  Click here to go to the first staff post in this thread.   Thread: Hay Day Update: October 2019

  1.   Click here to go to the next staff post in this thread.   #11
    Nick[Supercell]'s Avatar
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    Quote Originally Posted by meonhoc View Post
    Greg's shop issue:
    - first visit offers one set of items
    - visit a neighbor shop then back, this second visit offers a dliffent set of item

    Second set didn't change when visitnon 3rd or more visit. No diamond charged. Did not buy anything.


    Edit: question mark button on Tom UI doesn't show anything (or my paw is tooo big)
    Both issues has been verified. We'll look into them!

    Cheers,

    Nick
    Nick / Supercell
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  2. #12
    Forum Champion SmallChange's Avatar
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    I
    Quote Originally Posted by meonhoc View Post
    Greg's shop issue:
    - first visit offers one set of items
    - visit a neighbor shop then back, this second visit offers a dliffent set of item

    Second set didn't change when visitnon 3rd or more visit. No diamond charged. Did not buy anything.


    Edit: question mark button on Tom UI doesn't show anything (or my paw is tooo big)
    lucky you gettin in already! Itís nit available here yet (Apple uk)
    ROB MY CHARLATAN PLEASE KIK/MSG ME xx

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  3. #13
    Fresh Spawn
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    I can not update on my ipad. When I go try to go into the game it brings me to new update in app store but when I am in app store the new update is not there. It still has the old update for the 7th Birthday. I was able to update on my Samsung Tablet.

  4. #14
    At what point do we stop being patient, and seek technical help?? ��. No update available here, but cannot load game because of needing to update... any estimates on how long will this rollout take?

    Thank you!

  5.   Click here to go to the next staff post in this thread.   #15
    Kaptain Kat's Avatar
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    Quote Originally Posted by Mrsmasterguns View Post
    At what point do we stop being patient, and seek technical help?? 😉. No update available here, but cannot load game because of needing to update... any estimates on how long will this rollout take?

    Thank you!
    It is still becoming available in various AppStoreís so it can take a while for everyone to see it but a few tricks might help.

    Some players get caught in the loop when they try and open the game the game prompts them to update and then theyre taken directly to the AppStore and no update is visible yet. You can try to force close both apps. The game and AppStore. Launch AppStore directly, go to the updates page and pull down so it refreshes.

    If this doesnít work and you donít want to wait you can also try a complete delete and reinstall but make sure your farm is connected to SCID for example so you can load your farm again.

    Thank you! ClashOfHolmes for an awesome sig!

    Just call me K, my name is too difficult to spell.
    Hay Day | Level: 120 | # VL8GVUL | Main Hay Day Topics | Forum Rules | HD Wiki
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  6.   Click here to go to the next staff post in this thread.   #16
    Nick[Supercell]'s Avatar
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    Quote Originally Posted by JodyB View Post
    I can not update on my ipad. When I go try to go into the game it brings me to new update in app store but when I am in app store the new update is not there. It still has the old update for the 7th Birthday. I was able to update on my Samsung Tablet.
    Quote Originally Posted by Mrsmasterguns View Post
    At what point do we stop being patient, and seek technical help?? ��. No update available here, but cannot load game because of needing to update... any estimates on how long will this rollout take?

    Thank you!
    Unfortunately we can't control how quickly it becomes available globally. It is up to Apple, Google, Amazon and Samsung, and sometimes it takes longer for them to populate the update on all their servers. I know it feels bad if it is not immediately available, but check back in the app stores from time to time and refresh the stores!

    Cheers,

    Nick
    Nick / Supercell
    Community Manager
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  7. #17
    Kat and Nick!
    Thanks!! Just glad to know it isn’t just me...I did restart app and reboot to no avail. I’ll just keep checking back!! Thanks for quick response!!

  8.   Click here to go to the next staff post in this thread.   #18
    Nick[Supercell]'s Avatar
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    If you are on iOS 13 and can't see the update, try this: https://www.cultofmac.com/653972/how...e-apps-ios-13/

    Cheers,

    Nick
    Nick / Supercell
    Community Manager
    Like Hay Day on Facebook: http://facebook.com/HayDayOfficial
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  9. #19
    Forum Champion SmallChange's Avatar
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    It’s available on Apple in the UK now.

    Go to your update tab, NOT the HAY DAY app if you’re stuck in the loop. mine just opened this time, but I normally have to do it the other way.
    ROB MY CHARLATAN PLEASE KIK/MSG ME xx

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  10. #20
    Forum Champion SmallChange's Avatar
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    @Nick

    LOVE loads of the new Deco.

    i think the hedge on the arch and the wreath on the phone box are a bit weird and the fountain is a bit ‘primary colour’ (stone would have been good!) but there’s lots to love!

    GREGS 5 diamond shuffle is a bit expensive, I won’t be using that. Better value to hire twerky Pants.
    Last edited by SmallChange; 4 Weeks Ago at 01:35 PM.
    ROB MY CHARLATAN PLEASE KIK/MSG ME xx

    Level 159 (49 Town)
    KIK: SmallChange2015
    🇬🇧 GMT+1. Trade with existing GC or Farm Tags (No FB)

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