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Thread: Coc Account is locked

  1. #21
    Quote Originally Posted by wotanwaton View Post
    what do you mean by "locked"? as many player use "locked" even if the account is banned.
    locked for too many attempts? → wait full 24hours without any login attempt.
    locked for security reason? → contact the ingame support to get the unlock code.
    banned? → read the ban notification and deal with it.
    This is the screenshot : https://imggmi.com/full/2019/9/17/68...-full.png.html
    It says security reasons and I've been contacting ingame support like hell atleast 10times . First of all help me get rid of Sparky . Tell me the steps to get a reply from a human .
    Older support was really good .
    More than 72hrs passed and all I did is chat with a idiotic bot for nearly 10times.
    Help me with it please.

  2. #22
    Forum Master wotanwaton's Avatar
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    Quote Originally Posted by Zeeshan1807 View Post
    It says security reasons and I've been contacting ingame support like hell atleast 10times .
    the security reason. patience is the key and spamming will not help.


    First of all help me get rid of Sparky . Tell me the steps to get a reply from a human .
    there are three different supports in the game.
    1. human support agent → no problems just patience.
    2. sparky support bot with option to talkt to support agent.
    3. sparky without optionto talk with support agent.

    if sparky doesnt start the account recovery process with questions about your village than try different devices or contact support with an email.
    Contact In/Out of the Game

    E-Mail Contact Form


    More than 72hrs passed and all I did is chat with a idiotic bot for nearly 10times.
    it could take several days. spamming your issue will not make anything faster → it slows down the support.


    Help me with it please.
    only ingame support is able to generate the unlock code.

  3. #23
    Quote Originally Posted by wotanwaton View Post
    the security reason. patience is the key and spamming will not help.



    there are three different supports in the game.
    1. human support agent → no problems just patience.
    2. sparky support bot with option to talkt to support agent.
    3. sparky without optionto talk with support agent.

    if sparky doesnt start the account recovery process with questions about your village than try different devices or contact support with an email.
    Contact In/Out of the Game

    E-Mail Contact Form



    it could take several days. spamming your issue will not make anything faster → it slows down the support.



    only ingame support is able to generate the unlock code.

    Thank you so much :')
    I've heard that selecting "No" again and again when sparky asks "Did we help you?" gets me to the human agent ... Is that true?
    Coz I always get the notification, your conversation has been closed
    Last edited by Zeeshan1807; 4 Weeks Ago at 12:16 PM.

  4. #24
    Forum Master wotanwaton's Avatar
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    try it. i dont know it as it has been a long time since i have contacted the support and i have two different types of support. (human and sparky with human)

  5. #25
    I contacted the in game support but the bot sir sparky is only answering me and not redirecting me to any human agent

  6. #26
    Forum Master wotanwaton's Avatar
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    Quote Originally Posted by Adesh0700 View Post
    I contacted the in game support but the bot sir sparky is only answering me and not redirecting me to any human agent
    Contact In/Out of the Game

    E-Mail Contact Form
    only ingame support is able to generate the unlock code and we cant do anything for you.

  7. #27
    I even contacted out of game support but just a automatic reply is coming

  8. #28
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    Quote Originally Posted by Adesh0700 View Post
    I even contacted out of game support but just a automatic reply is coming
    no one here can help you.

  9. #29
    how to get unlocked code??

  10. #30
    Forum Master wotanwaton's Avatar
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    Quote Originally Posted by wikiwikibah View Post
    how to get unlocked code??
    you found this thread but not the answere?🙄 contact the ingame support

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