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Thread: Coc Account is locked

  1. #11
    Centennial Club chinmaymandal1's Avatar
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    Quote Originally Posted by KaranP345 View Post
    I contacted them through in-game support only thing that replies is sparky bot.🙁
    I found Something Useful

    Quote Originally Posted by wotanwaton View Post
    there are three different supports in the game.
    1. human support agent → no problems just patience.
    2. sparky support bot with option to talkt to support agent.
    3. sparky without optionto talk with support agent.

    if sparky doesnt start the account recovery process with questions about your village than try different devices or contact support with an email.

    https://forum.supercell.com/showthre...In-Out-of-game

  2. #12
    Forum Champion BloodyIrishman's Avatar
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    Quote Originally Posted by chinmaymandal1 View Post
    I found Something Useful
    Out of game support will direct you to In game support for this type of matter.
    Last edited by BloodyIrishman; 4 Weeks Ago at 11:30 AM.

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  3. #13
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    Quote Originally Posted by KaranP345 View Post
    No it's connected to my email not anyone else's I get the OTP,and this problem has been started since my cousin once visited me I think he must have done some mischief coz he was playing on my phone and he is a jerk. I can't confirm it but I really think he must have tried to sell my base😕 coz how else would anyone get the OTP.
    Maybe you should contact your cousin instead of SC. And no, him being a jerk is not a valid excuse.

  4. #14
    Forum Master wotanwaton's Avatar
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    never share your device to anybody🙄or put your games and email accounts into password secured place.

  5. #15
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    Quote Originally Posted by pppla View Post
    Maybe you should contact your cousin instead of SC. And no, him being a jerk is not a valid excuse.
    If it was your cousin dob him in to his parent(s)/guardian(s). You could also get him in trouble... I have cousins and have caused them to get in trouble, let me know if you want some ideas.

  6. #16
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    Quote Originally Posted by MacCoinnich View Post
    If it was your cousin dob him in to his parent(s)/guardian(s). You could also get him in trouble... I have cousins and have caused them to get in trouble, let me know if you want some ideas.
    Lucky for you you are not my cousin. If you had any thoughts of messing up my coc account, Id complain to SC!!!

  7. #17

    Coc Account is locked

    My account is locked and supercell hasn't given any code to me and now i need to get my account back. What can i ?please help me get my account back .

  8. #18
    Forum Master wotanwaton's Avatar
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    contact the ingame support as they are the only persons who can create an unlock code.

  9. #19

    My CoC account is locked

    My in-game ID is KILLER ZEE (TH10) connected to Supercell ID.
    I've been playing from almost 5 years or maybe more.
    It's been 72 hours since my ID has been locked.
    I tried mailing , contacting in-game and not what for like atleast once every day but I haven't received a single reply from them.
    Please help me out!

  10. #20
    Forum Master wotanwaton's Avatar
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    what do you mean by "locked"? as many player use "locked" even if the account is banned.
    locked for too many attempts? → wait full 24hours without any login attempt.
    locked for security reason? → contact the ingame support to get the unlock code.
    banned? → read the ban notification and deal with it.

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