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Thread: Help

  1. #1
    Pro Member Ashok80590's Avatar
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    Help

    I lost my account.
    I am not connected my village to supercell id.
    I connected village with google play but unfortunately I lost that gmail password and i have lost that phone number too. ( So i can't recover gmail password)
    So i go in game help and support for recover my village.
    But there is robot helping me he ask me player tag and player name and clan name only and then he ( robot ) reply me i can't help you.
    Can anyone help me too recover my account here.
    ( I have all information like when i last play that id , whats my 1st name i change them 1 year ago , what i update last biulding and many more. )
    Plz help me .....
    Last edited by Ashok80590; September 10th, 2019 at 08:41 AM.

  2. #2
    Senior Member
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    No one here in forum can help you.
    The best way you can do is to contact support.

  3. #3
    Pro Member Ashok80590's Avatar
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    Quote Originally Posted by Petgoat View Post
    No one here in forum can help you.
    The best way you can do is to contact support.
    Yaa I know friend but in game support robot not helping me

  4. #4
    Millennial Club TerMinus Prime's Avatar
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  5. #5
    Pro Member Ashok80590's Avatar
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    Quote Originally Posted by TerMinus Prime View Post
    Can there officially supercell team help me? I mean there is no robot.

    Quote Originally Posted by TerMinus Prime View Post
    When they reply?
    Last edited by SharkyFinn; September 10th, 2019 at 11:48 AM.

  6. #6
    Senior Member HoomanSA's Avatar
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    with information you provied , i don't think if you can confirm your ownership of the account to SC, any of your friends can also know the first name , ate created , etc ,,, the most important thing is that you have Access to the email/gmail etc you were using .

    SC ID was the best thing ever happened , i don't know why people refuse to use that

    Level 242Maxed TH12



  7. #7
    Centennial Club HappySamuraiSama01's Avatar
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    Was it really that difficcult to register in a supercell id? They promoted the players more than once to *REGISTER*. The things you explained concluded whats to come. You lost ur account for good, only way back is remember the passwords of ur gmail. Otherwise *No Bueno*

  8. #8
    Forum Master wotanwaton's Avatar
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    do you have acces to your village (saved with supercell id)?
    if yes →start your village and contact ingame support → request "opting out from supercell id"
    after you succesfully opted out you can save your village with a new scid.

    if no → only account recovery if email recovery doesnt work.

  9. #9
    Pro Member Ashok80590's Avatar
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    Quote Originally Posted by wotanwaton View Post
    do you have acces to your village (saved with supercell id)?
    if yes →start your village and contact ingame support → request "opting out from supercell id"
    after you succesfully opted out you can save your village with a new scid.

    if no → only account recovery if email recovery doesnt work.
    My village is linked with Google play not supercell id.
    And now i lost that gmail password and i have no option too recover that gmail password.
    So i go in game help and support but there is robot he asking only 3 question ( whats ur player tag , player name and player clan ) and then he
    ( robot) replying i can't help you.
    * I want too contact supercell team ( not robot ).
    So i need help how i contact them regarding lost village.

  10. #10
    Skrags's Avatar
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    We cannot help you here, I'm sorry.
    To contact SC Out of Game :-

    https://forum.supercell.com/showthre...In-Out-of-game
    Clan Name : SOUTH WEST 45, Clan Tag : #90LP2PL. Highest Win Streak 12!
    Clan Details : Established 2012! Adult, English speaking International Level 15 War Clan (twice a week). Recruitment Thread : https://forum.supercell.com/showthre...10-s-to-TH12-s My Spec : Early TH12.

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