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  Click here to go to the first staff post in this thread.   Thread: Book of hero price increase?

  1. #301
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    Quote Originally Posted by spark09 View Post
    But no one was told that there r 2 cycles. So yes, sc made a mistake and it needs to be corrected.
    It's exactly like going to McDonalds, and being told a Big Mac is $10
    You take a Big Mac please (no onions!) and pay $10, you confirm $10 when you pay with your Mastercard

    Then you find out there was a mistake, Big Macs should have been $5

    You were told the price was $10
    You agreed to pay $10 when you ordered a Big Mac (no onions!)
    You confirmed that payment when you accepted $10 against your card

    You're not magically entitled to any refund, well clearly you are "entitled" but that's a different issue.

    You saw a product, you paid the quoted price for the product after confirming you really wanted to do it.
    Just because the price quoted and paid was higher than usual does not mean it is refund time.

    If they accidentally changed the price to 25 gems for a Book of Heroes, would you be OK with them deducting an extra 475 gems from everyone who got a cheap book because it "should have been 500"
    No?
    No, didn't think so

    (honestly, they probably WILL refund, but they shouldn't. This is just a stupid tax, as I said before.)

  2. #302
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    Quote Originally Posted by PhilISuppose View Post
    It's exactly like going to McDonalds, and being told a Big Mac is $10
    You take a Big Mac please (no onions!) and pay $10, you confirm $10 when you pay with your Mastercard

    Then you find out there was a mistake, Big Macs should have been $5

    You were told the price was $10
    You agreed to pay $10 when you ordered a Big Mac (no onions!)
    You confirmed that payment when you accepted $10 against your card

    You're not magically entitled to any refund, well clearly you are "entitled" but that's a different issue.

    You saw a product, you paid the quoted price for the product after confirming you really wanted to do it.
    Just because the price quoted and paid was higher than usual does not mean it is refund time.

    If they accidentally changed the price to 25 gems for a Book of Heroes, would you be OK with them deducting an extra 475 gems from everyone who got a cheap book because it "should have been 500"
    No?
    No, didn't think so

    (honestly, they probably WILL refund, but they shouldn't. This is just a stupid tax, as I said before.)
    There's a mistake....

    Someone got refund for wrong price ...

    The case has been identified by SC

    In this one ... I didn't understand as they already have a lawyer 😂

    There are several player with negative gem

  3. #303
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    Quote Originally Posted by WerewolfXS View Post
    We had a maintenance few days ago but price of book still 925.....
    Was so happy seeing a book of heros in trader today until I saw that they didn't change the price of the book back to 500 gems...
    The maintenance of last Thursday IS the maintenance where the error was introduced. There hasn't been a corrective maintenance as of yet

    Quote Originally Posted by JayasundarRB View Post
    I may be on a old cycle? i got at 500 gems.
    There is ONE BoH in the current cycle at 500 gems, there are two or three others that were changed and now are incorrectly priced at 925 gems. That's all.

    Quote Originally Posted by spark09 View Post
    But no one was told that there r 2 cycles. So yes, sc made a mistake and it needs to be corrected.
    There is only ONE cycle. Not sure where you both got it from that there are two ... it's as I stated in my summary: a new cycle was added, then something was changed, but only the item name was changed from a more xpensive book to a cheaper one, not the amount of gems needed [so they remained at the high cost price]. That's all and as stated several times: SC will change this in the next round of maintenance

  4. #304
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    I wonder how fast SC would fix that after adding a new cycle with a BoH @ 25 gems instead of 500 ( or 925 as it is now )

  5. #305
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    Quote Originally Posted by Geralto View Post
    I wonder how fast SC would fix that after adding a new cycle with a BoH @ 25 gems instead of 500 ( or 925 as it is now )
    check Darian's answer ... it wouldn't have made a difference... Nobody is forced to buy it, and from what I understand so far, those who bought it at 925 gems got the 425 gems refunded ... so ...?

  6. #306
    Forum Hero JusMe's Avatar
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    Maintenance break incoming for server upkeep and some bug fixes...

    Edit: the BoH fix is part of this maintenance round jayyy
    Last edited by JusMe; June 26th, 2019 at 12:11 PM.

  7. #307
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    If this isn’t fixed in the maintenance we will riot!
    Work until your idols become your rivals

    Thank you TerMinus!

  8. #308
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    I hope I keep the same place in the cycle, I have been staring at a BoH at 925 gems all morning, going to nab it at 500 gems if it is still there
    Last edited by jjpb3; June 26th, 2019 at 11:57 AM.

  9. #309
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    Quote Originally Posted by jjpb3 View Post
    I hope I keep the same place in the cycle, I have been staring at a BoH at 925 gems all morning
    Let me know if your cycle changes (I don’t think it will though) since I didn’t look what I have today but I’ve mapped out when my hero books should be coming!
    Work until your idols become your rivals

    Thank you TerMinus!

  10. #310
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    There is maintenence break right now

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