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  Click here to go to the first staff post in this thread.   Thread: Can't install the update!!!

  1. #1

    Can't install the update!!!

    i use lolipop version . after the update arrive , i tried to update the game from play store .it complete the update but when the time for installing its says can't install app. i tried from downloading the game from web but that says can't not installed. now tell me solution.

  2. #2
    Forum Master wotanwaton's Avatar
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    do you have enough free space? can you upgrade your android os? try some common steps.
    - change internet connection
    - clear cache
    - clear ram
    - turn off background apps
    - restart device
    - make sure you run the latest os
    - make sure you have the latest clash update
    - make sure your internet is good enough
    - uninstall and download the game again

  3. #3
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    Quote Originally Posted by wotanwaton View Post
    do you have enough free space? can you upgrade your android os? try some common steps.
    - change internet connection
    - clear cache
    - clear ram
    - turn off background apps
    - restart device
    - make sure you run the latest os
    - make sure you have the latest clash update
    - make sure your internet is good enough
    - uninstall and download the game again
    lollipop is not the latest OS...

  4. #4
    Forum Master wotanwaton's Avatar
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    Quote Originally Posted by mandy12 View Post
    lollipop is not the latest OS...
    i mean the latest os for your device.😉 but it could be a bug from the update.

  5. #5
    Quote Originally Posted by wotanwaton View Post
    i mean the latest os for your device.😉 but it could be a bug from the update.
    i did everything rest reinstalling cause of losing my saved acc.
    should i wait for optional updates ?

  6. #6
    Forum Master wotanwaton's Avatar
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    Quote Originally Posted by ClasherSk View Post
    i did everything rest reinstalling cause of losing my saved acc.
    should i wait for optional updates ?
    yes and you could post your issue including device typ and operating system in the following thread.
    https://forum.supercell.com/showthre...Sign-up-Bug%29

  7. #7
    Quote Originally Posted by wotanwaton View Post
    yes and you could post your issue including device typ and operating system in the following thread.
    https://forum.supercell.com/showthre...Sign-up-Bug%29
    its solved.
    i uninstall the latest version of playstore and update the game and it worked.
    close the threat and thanks anyway

  8.   This is the last staff post in this thread.   #8
    Kaptain Kat's Avatar
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    Happy to learn you got your issue solved.
    Thanks for reporting back.

    Thank you! ClashOfHolmes for an awesome sig!

    Just call me K, my name is too difficult to spell.
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