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  Click here to go to the first staff post in this thread.   Thread: my clash keeps crashing after the update pls help

  1. #1
    Fresh Spawn
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    Angry my clash keeps crashing after the update pls help

    my clash was fine before the update logged on today,but after i updated it won't even take me to the loading page crashes as soon as i try to open it up.please help me.

  2. #2
    Trainee
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    Angry

    Quote Originally Posted by juicyfru View Post
    my clash was fine before the update logged on today,but after i updated it won't even take me to the loading page crashes as soon as i try to open it up.please help me.
    Same here!

    Android 7. Cache I already deleted.
    Last edited by zykon; 4 Weeks Ago at 02:18 PM.

  3. #3
    Forum Master wotanwaton's Avatar
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    it is most likely on your end.
    do the common steps:
    - change internet connection
    - clear cache
    - clear ram
    - turn off background apps
    - restart device
    - make sure you run the latest os
    - make sure you have the latest clash update
    - make sure your internet is good enough
    - uninstall and download the game again

    if notjing works only patience would be the key.

  4. #4
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    Quote Originally Posted by wotanwaton View Post
    it is most likely on your end.
    do the common steps:
    - change internet connection >> why?
    - clear cache >> ready
    - clear ram >> ready
    - turn off background apps >> ready
    - restart device >> ready
    - make sure you run the latest os >> ready
    - make sure you have the latest clash update >> ready
    - make sure your internet is good enough >> it's perfect!
    - uninstall and download the game again >> ready

    if notjing works only patience would be the key.
    All done

  5. #5
    Centennial Club mhm233's Avatar
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    Mar 2014
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    Same here.
    7.1.1




  6. #6
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    Looks like an Android 7 problem?

  7. #7
    Fresh Spawn
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    COC is not working ..crashing badly

  8.   Click here to go to the next staff post in this thread.   #8
    Anoushka[Supercell]'s Avatar
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    Hey everyone! Could you please let us know what devices you are using? Thank you in advance!
    Official Clash FAQs & Support --> click here


    Signature by theblackbeltpanda64


  9. #9

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    Quote Originally Posted by Anoushka[Supercell] View Post
    Hey everyone! Could you please let us know what devices you are using? Thank you in advance!
    To add to this, you can find the device info in settings, where there is usually a section called "About phone" or "About tablet" or something like that. The model number and android version from that page are helpful
    Various data posts: Who plays what? CWL data 1 (stars), 2 (3* rates), 3 (rosters), 4 (start times and other) Data at end of old Legends And (non-data) how max bases are ordered in war
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  10. #10
    Fresh Spawn
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    I have the same Problem. I'm mostly playing on Bluestacks Version 4.40.10.1013 if that helps (can't find what Android version it is using). On my phone with Android 9 everything works.

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