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Thread: Game crashing

  1. #1

    Exclamation Game crashing

    I have a new iPad Air 2019 and I have played hay day for years with no problem. I have transferred my games onto the new iPad and hay day keeps crashing. I have restarted iPad. Deleted the game and reloaded it but it is still doing it. I have contacted help and support by no one has answered me. Any ideas would be appreciated.

  2. #2
    Momscar's Avatar
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    Are there any iOS updates that are waiting to be installed??
    Last edited by Momscar; May 2nd, 2019 at 06:20 PM.
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  3. #3
    I have all the updates both on iPad and hayday

  4. #4
    any update about this because i am also having a same issue.

  5. #5
    Forum Superstar Gymgirl4a's Avatar
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    I had connectivity issues yesterday. My iPad is up to date and my husband had the same problem on his new iPad. Whenever I managed to load the game it disconnected after a couple of minutes and I had to keep repeating actions already done. I had to keep trying as I was doing an egg task. Eventually managed to finish but could not access the derby board and eventually it would not load at all. I could not access the forum either.Our internet was fine and all other programmes and apps worked as normal, just Hay Day out of action.
    I wonder if perhaps it was a regional issue. We are in South Eastern Australia and another NH member who is Sydney had the same problems. Fortunately it was normal again this morning.

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  6. #6
    WussyPuss's Avatar
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    Quote Originally Posted by Gymgirl4a View Post
    I had connectivity issues yesterday. My iPad is up to date and my husband had the same problem on his new iPad. Whenever I managed to load the game it disconnected after a couple of minutes and I had to keep repeating actions already done. I had to keep trying as I was doing an egg task. Eventually managed to finish but could not access the derby board and eventually it would not load at all. I could not access the forum either.Our internet was fine and all other programmes and apps worked as normal, just Hay Day out of action.
    I wonder if perhaps it was a regional issue. We are in South Eastern Australia and another NH member who is Sydney had the same problems. Fortunately it was normal again this morning.
    There was a Facebook post that indicated that it was a regional issue. Glad to hear you are back to normal, GG!

    Last edited by WussyPuss; 3 Weeks Ago at 05:43 AM.
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  7. #7
    Forum Superstar Gymgirl4a's Avatar
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    Thanks WP, it was stressful to be mid task when it occurred ☹️

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