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  1. #1
    Trainee Jelliebeans's Avatar
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    Help task - glitches

    The help task in the present derby is not working properly? When I complete a box or a truck/town help - it's not registering.

    It works in my own neighbourhood, but not through the DD.

    Is this a known problem?
    GC ID jelliebeans11 HD level 28

  2. #2
    WussyPuss's Avatar
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    Quote Originally Posted by Jelliebeans View Post
    The help task in the present derby is not working properly? When I complete a box or a truck/town help - it's not registering.

    It works in my own neighbourhood, but not through the DD.

    Is this a known problem?

    I can check it out after my current task.

    it is possible that someone else is getting there first. With the event and bingo going on, helps are of high demand
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  3. #3
    Fresh Spawn
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    iOS derby issue

    Quote Originally Posted by WussyPuss View Post
    I can check it out after my current task.

    it is possible that someone else is getting there first. With the event and bingo going on, helps are of high demand
    I am unable to help with truck or town requests. I can do the boat and trees without issue.

  4. #4
    Is their truck sitting by the order board. When I fill truck orders it won’t fill or register until their truck is back and visible next to the order board. I usually sit & wait for it before trying to fill.


    edited to add:
    i just filled a truck order. Truck was indeed sitting by the board. Took a good minute and a half before it registered. But it finally did.
    Last edited by SilverRaptor; April 23rd, 2019 at 11:09 PM.

  5. #5
    Senior Member
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    I have run into this problem as well. On trucks and in people's towns. I will fill the order but nothing happens. Even if I sit there and wait it still shows unfilled.

    P.S. I am on android.
    Last edited by Hayfield; April 24th, 2019 at 08:46 AM.
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  6. #6
    Senior Member hcf's Avatar
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    I am also on android.

    I have had problems helping trucks and towns, but not boats, trees, or bushes.

    Is there a timed limit on the truck and town helps we can provide like there is on the neighborhood birdhouse?

    Yes my profile picture is of my actual chickens (before eaten by bobcat)

  7. #7
    WussyPuss's Avatar
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    Quote Originally Posted by hcf View Post
    I am also on android.

    I have had problems helping trucks and towns, but not boats, trees, or bushes.

    Is there a timed limit on the truck and town helps we can provide like there is on the neighborhood birdhouse?
    I have encountered some truck help issues, however, if I wait for the truck to come back, I can help
    Farm 140
    CoC TH11 BhB9 AQ 50 BK 50 GW 20
    established level 16 clan seeking willing warriors, donators and clan games enthusiasts

    Need a Siege Machine/Donate a Siege Machine...

  8. #8
    Senior Member hcf's Avatar
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    Quote Originally Posted by WussyPuss View Post
    I have encountered some truck help issues, however, if I wait for the truck to come back, I can help
    Happened again this week. The truck was at the board just waiting. I tried several times. It acted like it was processing, then came back as if I did not try to fill the order. At least it did not deplete my inventory.

    Yes my profile picture is of my actual chickens (before eaten by bobcat)

  9. #9
    Senior Member
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    My daughter had an issue on her farm today. She was trying to help out in someone's town. It just would not take. We tried leaving and coming back and still that order wouldn't take.
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  10. #10
    Centennial Club heyvoe's Avatar
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    I completed my 10th task after saving 30 trees and the green tick was checked, but when i open the derby tab again, the tree counts went back to 0/30 and it said my 9th task is expired. 10 diamond is gone @_@!!
    Kik: heyvoe

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