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  Click here to go to the first staff post in this thread.   Thread: App keeps crashing

  1. #91
    Forum Veteran helldestroyer's Avatar
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    Download Optional update, game was crashing for me few days too.

    -Sending a mail
    -being idle for too long

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  2. #92
    Senior Member
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    Thanks a lot!!

    Updated now and its not crashing!!!

  3. #93
    Forum All-Star JusMe's Avatar
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    Should something like this happen again: go to the 'bugs' section of the forum, you'll see quite a few threads/posts about this

  4. #94
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    Can you please... please... fix the greyed out screens that say transaction pending. I just want to add some gold and gems to my account. Thanks.

  5. #95
    Using Android 10. Up to beta 2, all was running fine. Updated to Android 2 beta 3 yesterday. Since system update, app directly crash on launch (using it on a pixel 2)

  6. #96
    Forum Master wotanwaton's Avatar
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    Quote Originally Posted by Bozeugene View Post
    Using Android 10. Up to beta 2, all was running fine. Updated to Android 2 beta 3 yesterday. Since system update, app directly crash on launch (using it on a pixel 2)
    you said that beta2 runs fine and beta3 crash. i suggest to contact the android q support because it looks like an os problem.

  7. #97
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    I have used my Samsung tablet to play Clash of Clans for almost 2 years without problems. However, over the past month or so, my tablet has been crashing and restarting. This happens during raids, while posting in chat lobby, and worst of all during war attacks. My tablet updates are current. The device shows Android Version 7.1.1 and Samsung Experience Version 8.5

    I do not have this problem with any other application. Samsung advises incapability with this Android version but no updates are pending to my knowledge.

    Can anyone help?

  8. #98
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    yes! makes me crazy!

  9. #99
    Forum Master wotanwaton's Avatar
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    Quote Originally Posted by gaila View Post
    Can anyone help?
    what are your device specs? and do you live in china?(because there are some government issues)
    do the common steps:
    - change internet connection
    - clear cache
    - clear ram
    - turn off background apps
    - restart device
    - make sure you run the latest os
    - make sure you have the latest clash update
    - make sure your internet is good enough
    - uninstall and download the game again
    Last edited by wotanwaton; June 15th, 2019 at 07:39 AM.

  10. #100
    Have you opened many other apps while opening the game? Is the storage space sufficient? Is the Android version updated to the latest so that the application version has not arrived yet and is updated? Is the network stable? These are the first issues that need to be ruled out when the solving app keeps crashing.
    Last edited by amberJohnson; 1 Week Ago at 07:24 AM.

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