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  Click here to go to the first staff post in this thread.   Thread: Account with negative gem count unable to buy gold pass and special offer pack

  1. #21
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    Quote Originally Posted by Kaptain Kat View Post
    Alright, no need to rub it in but yes accounts with negative gems can’t buy the gold pass.
    They can unless they paid all their debt.

  2.   Click here to go to the next staff post in this thread.   #22
    Kaptain Kat's Avatar
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    Quote Originally Posted by TakeMeDown View Post
    They can unless they paid all their debt.
    True, but as long as the gem balance is negative they cannot.

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  3. #23
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    Quote Originally Posted by Kaptain Kat View Post
    True, but as long as the gem balance is negative they cannot.
    Does this apply to all special offers aswell?

  4.   Click here to go to the next staff post in this thread.   #24
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    Quote Originally Posted by XrGRemix View Post
    Does this apply to all special offers aswell?

    Yes it does. Any negative gem balanced accounts will be unable to purchase any of the offers until they return to a zero balance.
    AKA Tank Puppy

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  5. #25
    Forum All-Star mattyboo1's Avatar
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    Quote Originally Posted by Darian[Supercell] View Post
    Yes it does. Any negative gem balanced accounts will be unable to purchase any of the offers until they return to a zero balance.
    May I ask, how does a person manage to obtain a negative gem balance?

  6. #26
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    Quote Originally Posted by Darian[Supercell] View Post
    Yes it does. Any negative gem balanced accounts will be unable to purchase any of the offers until they return to a zero balance.
    Hmm okay, looks like I have to clear 14,000 gems worth of trees

  7. #27
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    Quote Originally Posted by XrGRemix View Post
    Hmm okay, looks like I have to clear 14,000 gems worth of trees
    No worries, they very increase grow speed treees ))

  8. #28
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    Quote Originally Posted by mattyboo1 View Post
    May I ask, how does a person manage to obtain a negative gem balance?
    I have a negative gem balance because when I was 12 (5years ago) I accidentally bought gems on my dads card and he refunded them, but me being 12 and naive I spent the gems before I realised what I did, now I have negative gems

  9. #29
    Forum All-Star mattyboo1's Avatar
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    Quote Originally Posted by XrGRemix View Post
    I have a negative gem balance because when I was 12 (5years ago) I accidentally bought gems on my dads card and he refunded them, but me being 12 and naive I spent the gems before I realised what I did, now I have negative gems
    Oops. That mustn’t be very fun. How many gems did you buy?

    I guess they have a mechanism to tell when people request refunds and give them a negative gems

  10. #30
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    Quote Originally Posted by XrGRemix View Post
    I have a negative gem balance because when I was 12 (5years ago) I accidentally bought gems on my dads card and he refunded them, but me being 12 and naive I spent the gems before I realised what I did, now I have negative gems
    So you don't get the benefit of one gem boost of any kind? That must hurt.

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