Page 1 of 5 123 ... LastLast
Results 1 to 10 of 43

  Click here to go to the first staff post in this thread.   Thread: Apparently I have -1690 diamonds

  1. #1
    Banned
    Join Date
    Dec 2018
    Posts
    13

    Apparently I have -1690 diamonds

    Iíve just logged into my account to find that there is -1690 diamonds when I didnít have any in the first place. I really hope that this is a glitch

  2. #2
    Fresh Spawn
    Join Date
    Feb 2019
    Posts
    3

    Negative diamonds

    Interesting, because I suddenly have -92 and then when I earned on in the mine it dropped to negative 91. Hayday support folks, please investigate?!!!

  3.   Click here to go to the next staff post in this thread.   #3
    Nick[Supercell]'s Avatar
    Join Date
    Aug 2012
    Location
    Helsinki / Finland
    Posts
    4,881
    Please reach out to our support from within the game!

    Cheers,

    Nick
    Nick / Supercell
    Community Manager
    Like Hay Day on Facebook: http://facebook.com/HayDayOfficial
    Follow Hay Day on Twitter: http://twitter.com/HayDay
    Follow Hay Day on Instagram: http://instagram.com/HayDay
    Subscribe to Hay Day YouTube: http://youtube.com/HayDay

  4. #4
    Fresh Spawn
    Join Date
    Mar 2019
    Posts
    4
    I am having the same issue as of this morning & am getting nowhere with in game support. Has anybody else had this matter resolved?

  5. #5

    Exclamation

    Same here -155 Diamonds from +20 ish.

    When will we get our diamonds back?

  6. #6
    No one is replying from inside the game. I want my diamonds back and also the Chinese New Year fencing that disappeared

  7.   Click here to go to the next staff post in this thread.   #7
    ilovehayday's Avatar
    Join Date
    Jul 2013
    Location
    ...but my wings have been so denied.
    Posts
    6,005
    If many are having this issue, there might be a longer queue than usual. Please be patient for a reply.
    Level 100! 6/28/16 won the pearl 12/31/14 won the windmill 2/3/15
    Thank you to ClashOfHolmes for my cool banner


    Bakunin doesn't feed his HD animals



  8. #8
    Support just told me they took away my decorations and diamonds because I had asked apple for a refund on a duplicate charge. It was a completely different charge. Now I’ll never get those decorations back. Had to spend $10 more just to finish derby. I’m done with this game.

  9. #9
    Same thing for me. I requested a refund in September 2018 because I never received the diamonds I purchased. I purchased a $9.99 diamond pack and they never showed up, so I bought another hoping they both would show up, only 1 did. I contacted apple and requested a refund for the 1 package I was missing because I was still charged for both of them. I received that refund 2 days later from Apple. This is the only time I've ever requested a refund. And I purchase diamonds at least bi-weekly, so pretty often in my opinion. They took $10 in diamonds from me yesterday because I requested my money back for diamonds I didnt receive 6 months ago? That is absolutely ridiculous.

  10. #10
    I replaced my negative amount and then some. You would think they would give me my decorations back. Seems very unfair.

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •