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  Click here to go to the first staff post in this thread.   Thread: Gathering all lost village users.

  1. #761
    Fresh Spawn
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    Jul 2014
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    2

    lost village

    Quote Originally Posted by studaddy View Post
    Somewhere between 2 and 12 weeks or longer.
    Do they actually respond. Spent a lot of money and would had. Guess they don't seem to care people seem to be!

  2. #762
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    Jun 2014
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    Quote Originally Posted by deve View Post
    Do they actually respond. Spent a lot of money and would had. Guess they don't seem to care people seem to be!
    read my post above. they do respond, but it takes a very long time. in my case just over 12 weeks.

  3. #763
    Kitty
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    Apr 2014
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    39
    Quote Originally Posted by Cdoeschi View Post
    My village has been successfully restored today. It took 12 weeks and 1 day... (#3276076 opened on the 7th of May)

    So you all need a whole bunch of patience...

    Clash on!
    So I've been waiting for about 14 weeks now... My ticket that got the "sent to specialized support team" over 3 weeks ago was #3093843 and nothing yet... Did you get a link code in email or did you just start the game and your old village was restored?

    Oh, and congrats on getting your village back!
    Last edited by Seze; July 31st, 2014 at 07:17 PM.

  4. #764
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    Jun 2014
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    Quote Originally Posted by Seze View Post
    So I've been waiting for about 14 weeks now... My ticket that got the "sent to specialized support team" over 3 weeks ago was #3093843 and nothing yet... Did you get a link code in email or did you just start the game and your old village was restored?

    Oh, and congrats on getting your village back!
    Hi Seze

    well, I got the code from the support to do the procedure as moving the account to a new device. And after entering the code the game reloads with the "old" restored village. Easy steps.

    I hope you get yours back soon as well. Good luck!

  5. #765
    Kitty
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    Apr 2014
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    Quote Originally Posted by Cdoeschi View Post
    Hi Seze

    well, I got the code from the support to do the procedure as moving the account to a new device. And after entering the code the game reloads with the "old" restored village. Easy steps.

    I hope you get yours back soon as well. Good luck!
    Thank you, Cdoeschi. I got a little more hope back after reading that you got yours back. I've almost given up on ever getting my village back but I guess I'll wait a little while more.
    Last edited by Seze; July 31st, 2014 at 09:25 PM.

  6. #766
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    Jul 2014
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    Quote Originally Posted by Cdoeschi View Post
    read my post above. they do respond, but it takes a very long time. in my case just over 12 weeks.
    Hi Cdoeschi,

    May i know after the your ticket has assign to one of the supercell workers, how long they help you get back village?Tuesday my ticket has assign to a supercell workers, but until today no answer about restore the village yet.

  7. #767
    Fresh Spawn
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    Nov 2013
    Posts
    6
    my village was yesterday restored. lost it 4th june and got back 31 of july. finally.

  8. #768
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    Aug 2014
    Posts
    2

    Time check lost my account due to there maintance

    Lets see how long it takes

  9. #769
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    Jun 2014
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    Quote Originally Posted by keroronice View Post
    Hi Cdoeschi,

    May i know after the your ticket has assign to one of the supercell workers, how long they help you get back village?Tuesday my ticket has assign to a supercell workers, but until today no answer about restore the village yet.
    never got an email or any other notice, that my ticket has been assigned to anyone. Just all of sudden I received a mail withe the code and the instruction, how to restore my village, which worked flawless. But it took just over 12 weeks, as I mentioned before.

  10. #770
    Trainee
    Join Date
    Jul 2014
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    10
    Quote Originally Posted by Cdoeschi View Post
    never got an email or any other notice, that my ticket has been assigned to anyone. Just all of sudden I received a mail withe the code and the instruction, how to restore my village, which worked flawless. But it took just over 12 weeks, as I mentioned before.
    hmm...i see, Then i just wait again and see.cause my ticket was assign to someone and he ask me give him the detail about my old village. I think i wait again and see. Already wait for 1month ++, just have patient to wait for my village restore

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