Gathering all lost village users.

[hzshark]

I don't know where I can view the ticket number.
I don't find this information in auto reply mail.


name of vilage: 艾尔尼亚
name of the clan you are of:
town hall level: 7
Level of experience: 58
date and time your last paly session: 2014-06-18 12am
------------------------------
UTC Time: 2014-06-18 12:07:31
Game: Clash of Clans
Version: 6.108.2
PlayerID: 23-4117161(98)
Category: Lost Village
Language: CN
Device Type: HTC Sensation XE with Beats Audio Z715e
OS Version: 4.0.3
Platform: Android, Google Play

[shivampaw]

I don't know where I can view the ticket number.
I don't find this information in auto reply mail.


name of vilage: 艾尔尼亚
name of the clan you are of:
town hall level: 7
Level of experience: 58
date and time your last paly session: 2014-06-18 12am
------------------------------
UTC Time: 2014-06-18 12:07:31
Game: Clash of Clans
Version: 6.108.2
PlayerID: 23-4117161(98)
Category: Lost Village
Language: CN
Device Type: HTC Sensation XE with Beats Audio Z715e
OS Version: 4.0.3
Platform: Android, Google Play

Did you get an automatic reply back? If after 6 hours you still don't then try again, make sure you are using the in game feature.

[Cdoeschi]

I don't know where I can view the ticket number.
I don't find this information in auto reply mail.

if you opened the ticket correctly, you find your ticket number --> https://gamesupport.supercell.net/

[shivampaw]

if you opened the ticket correcly, you find your ticket number --> https://gamesupport.supercell.net/

If he didn't get the automatic reply it means the ticket wasn't sent properly.

[Cdoeschi]

If he didn't get the automatic reply it means the ticket wasn't sent properly.

I did understand it differently. He said, he don't know where to find the ticket number and he "didn't see the information in the automatic reply"... so he actually did get an automatic reply.

[shivampaw]

I did understand it differently. He said, he don't know where to find the ticket number and he "didn't see the information in the automatic reply"... so he actually did get an automatic reply.

If you don't get a ticket number there is normally a problem with submitting the ticket.

[Enrique3]

Can someone confirm that they waited 4+ weeks and had their village restored.

Going on the record as Request # 3997087 and have waited for 5 weeks. Still no results or feedback on the "My Activities" screen of the support page.

[RuGaMa]

Hi,

You will just need to be patient and wait.

I'm waiting for 2 weeks or more but it's bad not responding to support of this and respond on some hours if you want to buy gems.
The support of supercell is great

[shivampaw]

I'm waiting for 2 weeks or more but it's bad not responding to support of this and respond on some hours if you want to buy gems.
The support of supercell is great

Just be patient.

[Enrique3]

Hey SuperCell,

I don't like buying gems but I will pay a SuperCell tech $25 to boost my village restoration.

https://gamesupport.supercell.net/hc...quests/3997087

Respond to that support ticket and I'll paypal whichever email gets posted there after my village has been restored.