Gathering all lost village users.

[studaddy]

Ticket number 2882880 was opened in April, and I have still received no response from supercell. I have been patient as shiv says, but this is frustrating

I moved on and I already on my town hall 7 upgrade and will be finished in 5 days. I recommend you all do the same. Buy a 4th builder and just start upgrading. By the time they reply I will might be caught up or even passed it. I will let all of you know which comes first.

[shivampaw]

I moved on and I already on my town hall 7 upgrade and will be finished in 5 days. I recommend you all do the same. Buy a 4th builder and just start upgrading. By the time they reply I will might be caught up or even passed it. I will let all of you know which comes first.

If your village is ahead of your old one by the time support get to you, you won't need to worry about it getting replaced.

[kingshae]

village name : King Shae
request #3956276 (request 2 #3977995)
date: June 12
level 54
town hall level 9
clan name B1ff Tannin
restored village: No

[shivampaw]

village name : King Shae
request #3956276 (request 2 #3977995)
date: June 12
level 54
town hall level 9
clan name B1ff Tannin
restored village: No

Hi,

You will need to be patient and wait for a reply.

[studaddy]

If your village is ahead of your old one by the time support get to you, you won't need to worry about it getting replaced.

Dang man you are right again. Thanks shivampaw!!!

[shivampaw]

Dang man you are right again. Thanks shivampaw!!!

No problem.

Good Luck

[MSMCO33]

My Request #2960182 unresolved, submitted April 16.

I know be patient, but 10 weeks seems like long enough to wait. Please do not post with the 'standard response' be patient, have to wait...if that is your comment please just move on. thanks.

[shivampaw]

My Request #2960182 unresolved, submitted April 16.

I know be patient, but 10 weeks seems like long enough to wait. Please do not post with the 'standard response' be patient, have to wait...if that is your comment please just move on. thanks.

Sorry but you have got to wait, it is the only thing you will get. Even mods and staff say the same.

[djc5223]

Ive already submitted a ticket but I keep seeing different info needed.....when.I submitted the ticket it only asked for name of village, clan, th level and xp level......the faqs on supercell say they need that info on BOTH ur lost and current village.......ive also seen ppl here say you need to send the last time you played the game.........

If I only sent the information from the email that I was sent to.....th lvl xp lvl village and clan name......is that enough for them to find my village or is it going to take longer?

[amberkaye81]

Ive already submitted a ticket but I keep seeing different info needed.....when.I submitted the ticket it only asked for name of village, clan, th level and xp level......the faqs on supercell say they need that info on BOTH ur lost and current village.......ive also seen ppl here say you need to send the last time you played the game.........

If I only sent the information from the email that I was sent to.....th lvl xp lvl village and clan name......is that enough for them to find my village or is it going to take longer?

If you log into gamesupport.supercell.net (you can use twitter, facebook, google, or set up an account) it will load the tickets associated with your email address. From there, you can add a reply with any additional information you may wish to provide. This way, it does not create additional tickets, but you still ensure they have all the info they may possibly need.