Forum Rules - Ruled Out Ideas - Common Solutions to Common Problems and FAQ
Signature, profile pic & avatar by ClashOfHolmes
My original ticket 2125452 is marked closed, but my game has not been restored. This game has been lost since February. Hoping that posting here will help me.
Hi,
Please be patient, I know it's frustrating. When clan wars came out Support were bombarded with tickets, clans that were getting problems were submitting tonnes of tickets, I know some that had EVERY PLAYER submit one... As you can imagine, that is a lot of tickets. Support are doing all they can to solve these tickets. As long as you have a ticket number you are in the queue and all you can do is wait.
Before the clan wars updates tickets were getting solved by the 4 weeks mark, unfortunately that has increased.
Support are answering tickets. The amount of people who you see complaining here is a tiny tiny fraction of how many tickets support get a day. The tickets they solve aren't always from forumers, they might be other members who are waiting without complaining. You need to be patient.
As long as you have your ticket number you are in the queue![]()
Forum Rules - Ruled Out Ideas - Common Solutions to Common Problems and FAQ
Signature, profile pic & avatar by ClashOfHolmes
I hope your kidding in this case shivampaw, because if you looked closely enough this guy has been waiting quite a while compared to others.
I think your better off sending in another ticket, because if you ask me you've been totally ignored.
Anyway, I have also sent in a ticket : #3611774 - UTC Time: 2014-05-24 23:32:38
Exact name of village: AndrewMick
Town Hall level: 7
XP level: 49
Name of clan (if any): Baccalà's
You're going to see me around this forums a lot if I don't get my village back within the month mark (8 days from now).
Forum Rules - Ruled Out Ideas - Common Solutions to Common Problems and FAQ
Signature, profile pic & avatar by ClashOfHolmes
- Multiple or repeated posting in order to increase your post count is not allowed. Also, please refrain from posting spam, like nonsense.
- Multiple or repeated posting of the same thread or topic is not allowed, as is repeated "bumping" of your thread. If your thread or reply has been trashed, or closed, it doesn't mean that you should post the same thread again.
Good point, studaddy. Shivampaw claims in his/her signature that he/she is helpful, when he/she is anything but. It doesn't do anyone any good to be constantly told nothing more than "you must be patient." He/she copies and pastes the same message to each and every new post here. It must be solely for raising his/her post count. I think the moderators need to be notified so they can delete all of his/her posts, reset the post count, and either moderate all new activity or ban him/her altogether. He/she has no right to even tell people not to submit new tickets, if he/she isn't SuperCell staff. People can submit all the tickets they want. Yeah, it'll slow things down, so I personally would advise against it, but I hope people don't take that as instructions from staff. Interesting, too, that his/her signature contains a link to forum rules, but he/she doesn't obey them.
Want me to find all the posts where people post the same question instead of looking one thread down?
Want me to find all the threads that have been bumped?
Want me to find all the people that have thanked me?
The fact is, you have to wait. Ask a mod/sc staff. You would get told the same thing.
Deleted my posts? Go aheadI'd like to see who it affects more.
Sending more tickets? That's spamming support. People who send multiple tickets deserve there's to be closed.4
Now for forum rule 2. I don't make threads on the same topic.
Anymore? :/
Forum Rules - Ruled Out Ideas - Common Solutions to Common Problems and FAQ
Signature, profile pic & avatar by ClashOfHolmes