Gathering all lost village users.

[alphahat]

#3376871 My new acct is now on THlvl 4 . if i upgrade it to th5 will it not restore my old account ?

Shivampaw can verify this, but I believe upgrading to TH5 will still make your old account recoverable... but it will cause the recovery to take longer.

[shivampaw]

Shivampaw can verify this, but I believe upgrading to TH5 will still make your old account recoverable... but it will cause the recovery to take longer.

Yes that's correct. It just makes the process longer.

[Azur]

Hi Shiv,

I send this a while ago, but I stille haven't heard anything (apart from your earlier answer). I have kept hgghg at TH lvl. 3. Do you have an idea about the new time frame?



"Village: Azur
Clan: THELITTLEREBELS
TH: 8

Needed to reset my phone. My village was not attached to google+. I have a new village, hgghg, in order to report. All I need is the Azur-village to be connected to the google+-account that hgghg is currently running on. hgghg can be deleted. I have two tickets: #3045192 and #3007716"

[myctenor]

Supercell,

I submitted a report for one of my clan members (#2858744) on April 11th. After reading some forums in depth I found out it was better to submit one from his device so we submitted a ticket (#3009969) on April 20th. We have since received a reply on April 25th saying that the ticket was received and the would be escalated and was being forwarded to the recovery team. Awesome right? Wrong!

Since then, someone (who refuses to tell us their name) has recovered the account and has begun playing the account. I don't know if this is some sick joke by a Clash of Clans employee or if they have simply given the village to some random individual. Whatever the case I am very unhappy. If this could be looked into I would appreciate it. I tried to reply to the emails sent to me and it gave me a new ticket number so here it is (#3425318) if that will help at all.

Also, my clan mate bought gems that he never received. When submitting a report about it (#3007184) he was transferred to the fraud department and told to submit it to Apple. Well, there was no fraud. He bought gems, he didn't received them. I asked that if we could recover his village that they be put on that account. Obviously this has not happened and this needs fixed.

Needless to say after all of this I am beginning to lose faith in Supercell.

[Yanto]

My ipad was totaly broken, and i must buy a new One. But when i start from my Apple id. I lost my old account.
When i report to sc about this. I can still see my account in my clan... But few weeks has past, and my villages still not restored. 3 days ago. I see my villages was not in my clan anymore. And when i Ask my Friend in that clan. Nobody no where my account go. So my question is :
If i not in clan anymore can sc still restored my villages? ( in my report i have include my clan, and i now not in There anymore).
How can I search or find my old villages now.? I dont see any option to search a villages name. Only search a clan.
Please help me....

[raikoh09]

Hi there,
my village name : Raikoh
date of report : 3 May 2014
ticket no# 3216592

[amongia3]

Request #3451219

I have given each and every detail of my lost village and also of my current village.

If you need any other information, I'll make sure I'll get it for you, I can even tell you where all the traps are located.

Please help me get access back to my village.

I started playing on Kindle Fire not realising that I cant save my village, currently I have GMAIL account, is there anyway you guys can link it back to my account.

Let me know if you need any other info

Regards
amongia3

[PattyW]

A Verizon employee managed to delete my village! Request# 3445894
Name of village - Pattyw♥♥♥♥
XP Level-79
Town Hall level 9
Clan name-Gondor
Last login-May 17th GMT 3:00 pm

I'm freaking out. Please help
I don't know why its blocking" h a c k "

[curtisnjazzy]

Name of village: curtis
Date of no reply: may 02: 2014
I wont it back plz help me get it back

[warlock89]

It is already almost 3 months . .
Previous post as below:

"Another lost village

Hi all,


It is my 2nd ticket about lost village and still waiting for supercell reply.
I know it is my fault not to link my game with google+/FB but I hope supercell can help to resolve it ASAP.

1st Report id: 2864758
2nd Report id: 3126190
Old village:warlock89
Level of old village:60
Old Town hall level: TH8
Clan name: PENANG KIA^^

BR"