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  Click here to go to the first staff post in this thread.   Thread: Gathering all lost village users.

  1. #311
    Trainee
    Join Date
    Mar 2014
    Posts
    35
    my account was recovered earlier this morning. village lost 3/21, email sent 3/23 (sunday)...so almost exactly 2 weeks later ana from SC sent me an email linking back my account. i am very happy with the support! i think in my case it also helped my village was still in the same clan that can easily be traced back.

    good luck to others who have the same problem as me!
    Last edited by taka; April 7th, 2014 at 06:15 PM.

  2. #312
    Problem Solver Extraordinaire shivampaw's Avatar
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    Quote Originally Posted by taka View Post
    my account was recovered earlier this morning. village lost 3/21, email sent 3/23 (sunday)...so almost exactly 2 weeks later ana from SC sent me an email linking back my account. i am very happy with the support! i think in my case it also helped my village was still in the same clan that can easily be traced back.

    good luck to others who have the same problem as me!
    Great to hear!

    Clash On!

  3. #313
    Fresh Spawn
    Join Date
    Apr 2014
    Posts
    2

    lost village

    My ticket number is 2314372
    Village name is tammy
    Clan name is loyal members (purple snd white flag)
    TH8
    Last played march 3rd around 10 am
    I emaied on march 5th and received a reply saying they will get back to me. Its been over a month and I havent heard anything I am hoping this forum can help me. Thank you

  4. #314
    Problem Solver Extraordinaire shivampaw's Avatar
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    Quote Originally Posted by tammy72281 View Post
    My ticket number is 2314372
    Village name is tammy
    Clan name is loyal members (purple snd white flag)
    TH8
    Last played march 3rd around 10 am
    I emaied on march 5th and received a reply saying they will get back to me. Its been over a month and I havent heard anything I am hoping this forum can help me. Thank you
    Hi,

    Hopefully you get a reply some time this week or next week.

  5. #315
    Fresh Spawn
    Join Date
    Apr 2014
    Posts
    4

    can i restore my village using facebook???

    my tablet had a proplem and needs for data factory reset every time i click connect with google+ it keep loading
    and saying google+ has been closes so i enter the settings and prees sync app data after i format my tablet and login into gmail my village wasn't in google+ but still in facebook can i restore it using facebook

  6. #316
    Fresh Spawn
    Join Date
    Apr 2014
    Posts
    4

    lost village

    i have lost my village its name is triplem what's ticket number and how can i get it ????
    th: level 7
    clan muslims 4
    leader mass
    trophies : about 1200
    Last edited by triplem2012; April 9th, 2014 at 04:02 AM.

  7. #317
    Problem Solver Extraordinaire shivampaw's Avatar
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    Quote Originally Posted by triplem2012 View Post
    my tablet had a proplem and needs for data factory reset every time i click connect with google+ it keep loading
    and saying google+ has been closes so i enter the settings and prees sync app data after i format my tablet and login into gmail my village wasn't in google+ but still in facebook can i restore it using facebook
    Quote Originally Posted by triplem2012 View Post
    i have lost my village its name is triplem what's ticket number and how can i get it ????
    th: level 7
    clan muslims 4
    leader mass
    trophies : about 1200
    Hi,

    You cannot use FB to recover a village.
    Please follow these steps:


    1. Log into or confirm that you are logged into Google+.
    2. Start a new game of Clash of Clans on your device and complete the tutorial.
    3. Go into the in-game settings and connect your village to Google+ using the Google+ sign in button.
    4. Contact Support using the "Help and Support" button in the settings menu.


    The following information will be required:
    Name of the village:
    Name of the clan you are part of:
    Town Hall level:
    Date and time of your last playing session:

    Provide all the details of your problem and village. DO NOT DELETE THE PRE POPULATED DATA!

    Support may take up to 2-4 weeks to reply.

    Feel free to post the ticket number you receive, through an automated response after you send it, here.

    If they don't reply within 4 weeks you can post on your thread re-stating your ticket number.


    Shiv


  8. #318
    Fresh Spawn
    Join Date
    Apr 2014
    Posts
    3

    Unhappy

    ive lost my village, im playing CoC on ♥♥♥♥♥♥♥♥♥♥ android emulator on pc... now im waiting for the SC reply

    village name :Apipskii
    clan : fifalicious
    townhall lv : 6

    i hope its true that they are really working the lost village

  9. #319
    Problem Solver Extraordinaire shivampaw's Avatar
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    Quote Originally Posted by Apipskii View Post
    ive lost my village, im playing CoC on ♥♥♥♥♥♥♥♥♥♥ android emulator on pc... now im waiting for the SC reply

    village name :Apipskii
    clan : fifalicious
    townhall lv : 6

    i hope its true that they are really working the lost village
    Bluest@cks is not supported and using it is against the SC ToS.

  10. #320
    Fresh Spawn
    Join Date
    Apr 2014
    Posts
    3

    Unhappy Lost my village after the last update

    Hi.

    After the update i tried to open the game and a message appeared saying that there was a problem with the last update, and that i have to uninstall the game and install it again, so i thought, hey it's not the first time i has this problem with a game and after the install there was my progess without having a profile in FB or G+, so i thought, it's impossible that i'll will loose my progress in CoC, but guess what, i lost my village

    What it seems to be odd is that i still get notifications from CoC saying that i received a clan message or that i was attacked by someone, so i wonder if it's possible to search the device for deleted files and by recovering them i get my village back.

    BTW I already have a ticket with the request.


    My ticket number is: 2776401
    Village name: Sir Milo or Sir. Milo - i can't remember if i put a dot or not, sorry
    Clan name: dannyleafs - since it's an strange name i can't remember the exact name
    Town hall level: 7
    Barracks: 8 upgrading to 9
    Last played date: April 9th 2014 about 10am GMT -5

    I also was upgrading a mortar from 3 to 4

    I will deeply apreciate any help

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