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  Click here to go to the first staff post in this thread.   Thread: Gathering all lost village users.

  1. #231
    Fresh Spawn
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    Feb 2014
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    5

    Village Recovery

    Hello Moderators!

    Trying to get some help recovering my original village. I included all the info advised from this forum in ticket #2109556. My current (unused) village is backed up on Google+. I have an old trouble ticket for my original village #826842. I have sent many requests with as much info as I can include via the in game reporting as well emailing Super Cell direct. I even emailed then in Finish!! Im hoping somebody here can help me get noticed on the trouble ticket board.

    Thanks for noticing me!

  2. #232
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    Feb 2014
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    1

    Thumbs up

    Quote Originally Posted by MoniqueBelchior View Post
    I'm expecting answers to more than a week and so far nothing.

    I need an answer, if the game accepts payment, should provide support.


    #1835862

    nick: monicat
    Clan: ClashBRASIL
    level: 42
    Town Hall: 6

    5 weeks and no solutions..... nice support Supercell!!

  3. #233
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    Feb 2014
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    8
    what is your ticket number?

    I'm waiting for more than 3 weeks right now and its like eternity for me

  4. #234
    Fresh Spawn
    Join Date
    Feb 2014
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    6
    Quote Originally Posted by Sterephobia View Post
    Pretty much same as everyone here,an issue with my phone forced me to wipe my phone,appernately it was not linked to my google+ account.

    Village's name: Stereophobia.
    Town hall level:7.
    Village's level: 54.
    I had around 1400 troophies last time i was on(probably less now).
    Ticket number: #2027625.
    I sent the ticket at 10th of February and last time i logged on that village was at the 9th of February.
    Clan's name: I cant remember since its a new clan but its 2 words and contains wolf/wolves in it.
    I can provide more details(including payments details on mail) to prove im the owner of this village if needed.
    I got my village back =), i though it will take longer and im kinda glad it took only a week compared to others.
    Good luck everyone with reteriving your villages back.

  5. #235
    Fresh Spawn
    Join Date
    Feb 2014
    Posts
    8

    please help too

    Hi

    I have a ticket number #2101766 for a lost village too.

    In that ticket i had provided all the details needed.
    And documents of payment done on the village.

    Thanks moderator

  6. #236
    Fresh Spawn
    Join Date
    Feb 2014
    Posts
    3

    Thank you so much supercell

    I have now got my account back after about 1 month closer to 3 weeks, I am very happy thank you supercell, I hope that everyone else's replies get fixed soon if it has been more than 1 month i recommend you send another ticket because they may have skipped it accidentally and make sure you give them as much information as you possibly can to prove that it is your base. If you do not know what I mean refer to my first post.

    Unfortunately i cannot join the clan i was just because i cant find it for whatever reason I think it might be because it has more than 45 members

    Good luck everyone and i hope you get your accounts back soon
    Last edited by Ilostmysave; February 17th, 2014 at 12:02 PM.

  7. #237
    Fresh Spawn
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    Feb 2014
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    8
    glad to see that you got your villages back!

    I repost my infos here , if a mod or someone can do something for me please i'm waiting for more than 3 weeks and I feel it's not very fair when I saw than some users get back in only one week

    i had not linked to G+ and lost all progress.

    Ticket #1824481, two others tickets with same infos #1824036 and #1823926
    Submitted: 25.01.2014
    In game name: Big Jerome
    Clan: Big Pxl
    Town hall level: 8
    Last session: 25.01.2014 11am

    No reply after more than 3weeks , village not restored.

  8. #238
    Trainee
    Join Date
    Feb 2014
    Posts
    17
    Quote Originally Posted by Sterephobia View Post
    I got my village back =), i though it will take longer and im kinda glad it took only a week compared to others.
    Good luck everyone with reteriving your villages back.
    How it can be if my ticket is #2011381, I was written earlier than you, but I still haven't my village back

  9. #239
    Fresh Spawn
    Join Date
    Feb 2014
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    6
    Quote Originally Posted by Konstantins View Post
    How it can be if my ticket is #2011381, I was written earlier than you, but I still haven't my village back
    I have no idea, i might have been incredibly lucky.
    Maybe you didnt provide enough details to locate your village so it takes longer(i provided everything included purchase dates/amounts).

  10. #240
    Trainee
    Join Date
    Feb 2014
    Posts
    17
    [QUOTI give them =Sterephobia;1462506]I have no idea, i might have been incredibly lucky.
    Maybe you didnt provide enough details to locate your village so it takes longer(i provided everything included purchase dates/amounts).[/QUOTE]

    Well I give them everything about my old village, and also payments from Google market. I can't understand someone is waiting 1 week someone 4 weeks. Maybe they choose tickets randomly?

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