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  Click here to go to the first staff post in this thread.   Thread: Gathering all lost village users.

  1. #181
    Fresh Spawn
    Join Date
    Jan 2014
    Posts
    5
    My old Android broke and the screen went completely black preventing me from doing the link option. I ran through the new village tutorial on my new phone and tried to connect via Google+ but it just saved my new village. I have a ticket open but have yet to get a response. I'm hoping I can get some assistance here.

    Ticket #: 1806853
    Correct Village Information:
    Village name: Templar (level 46)
    Clan Name: Red Rockets
    Town Hall level: 7
    Last played: 1/21/2014 sometime at night EST
    Last edited by TheTemplar; January 24th, 2014 at 04:15 PM.

  2. #182
    Trainee
    Join Date
    Jan 2014
    Posts
    10
    My village name is solperino
    My playstore email: dicky.ricardo@gmail.com
    Town hall level: 49
    Clan: medan 13-2
    Ticket (#1784852)

  3. #183
    Fresh Spawn
    Join Date
    Jan 2014
    Posts
    1
    ticket : #1812622
    Name of village: hungcan
    Name of the clan you are part of: ha noi
    Town hall level: 4
    Date and time your last playing session:about 11.00 am GMT+7 friday,24/12/2014

  4. #184
    Fresh Spawn
    Join Date
    Jan 2014
    Posts
    2

    Unhappy

    Village name PRADA LV
    Ticket number:#1769814
    DAte reported:20 jan 2014

    Quote Originally Posted by AnonAgent View Post
    I'm sure most people have reported their issue and hasn't got back any reply.

    So the main the purpose of this thread is to keep track of who, date of report, any form of replies and whether if you have your village restored by SC. I'll update the first post of the thread to compile a list of people who lost their village so everyone can refer to this thread so we can probably find out what Q-no. are there at and how long they took to resolve the issue.

    Lets do this together so we can have a better idea of what's going on by ourselves rather than relying on SC to update us what Q-no are they are at and stuffs like this & hopefully we can bring the awareness of the higher-ups and have our issue resolved.

    Please provide the details below like what I've given so I can add them into the table.

    -- Note --
    Users who already got back their village are welcomed to provide their information too, most importantly is the date of report and the date of restoration.


    No. Forum ID Date of Report Ticket No. Village Restored? & (Date) Several Report. (Additional Ticket No.)
    1. AnonAgent 28 Nov 2013 #1281852 Yes. (17 Dec 2013) #1281977, #1325952, #1342891
    2. piyapodge 11 Dec 2013 #1402452 Yes. (17 Dec 2013) - N/A -
    3. StoneHeart12 10 Dec 2013 #1397281 Yes. (17 Dec 2013) - N/A -
    4. marktorviacplague 10 Dec 2013 #1394181 Yes. (18 Dec 2013) - N/A -
    5. dezirex 7 Dec 2013 #1186924 No. - N/A -
    6. enfa 10 Dec 2013 #1396491 Yes. (18 Dec 2013) - N/A -
    7. TummyKear 29 Nov 2013 #1294381 Yes. (17 Dec 2013) #1324171, #1445295
    8. Clone 10 Dec 2013 #1396767 Yes. (18 Dec 2013) - N/A -
    9. CoStorm 11 Dec 2013 #1401451 Yes. (19 Dec 2013) - N/A -
    10. Sevenbits 29 Nov 2013 #1290818 No. #1320586
    11. Yasen 12 Dec 2013 #1408708 Yes. (18 Dec 2013) - N/A -
    12. XJoniX 23 Nov 2013 #1241064 Yes. (22 Dec 2013) #1282393
    13. Anwarz 22 Sept 2013 #1237292 No. #1458502
    14. wierdoha 11 Dec 2013 #1407246 No. #1461512
    15. vihelmor 15 Dec 2013 #1436569 No. - N/A -
    16. Ihabous 17 Dec 2013 #1451394 No. - N/A -
    17. ezziskandar 9 Dec 2013 #1384025 No. #1440500
    18. Bahama 5 Dec 2013 #1350278 No. #1353698
    19. Shingeki ? #1345224 No. - N/A -
    20. Phage 21 Dec 2013 #1478427 No. - N/A -
    21. henry90 7 Dec 2013 #1369804 No. #1382195
    22. PsychoDragons 21 Dec 2013 #1481668 No. - N/A -
    23. AzlanShah 20 Dec 2013 #1473457 No. - N/A -
    24. desired239 4 Dec 2013 #1359705 No. #1488989

  5. #185
    Fresh Spawn
    Join Date
    Jan 2014
    Posts
    1

    Lost my village

    Hello, i had a great account/villa/gems until a MONTH ago and now i
    cant access it.

    i needed to reset my mobile and when i try to play the game, it starts from
    zero.
    I tried to click on the facebook button but nothing happened!

    actual
    Name: flame
    acc lvl 3
    city vila lvl 2

    clan: PPK's Hunters
    Name: Haze
    acc lvl 49
    city vila lvl 8

    and i have 3 requests that have not been replied yet
    Request #1566812 - 1566533 - 1635510

  6. #186
    Fresh Spawn
    Join Date
    Jan 2014
    Posts
    2
    Townhall level : 6

    Date of report : January 22nd 2014

    Village name : omgismaeel

    Ticket number : #1796295

  7. #187
    Fresh Spawn
    Join Date
    Jan 2014
    Posts
    5
    My village name is : Leighton

    Level : 60

    Town hall level: 9

    Clan: the band

    Ticket : #1719470 Additional requests (#1723819,#1729678 ,#1711493,#1766546,#1711895,1783486,#1845210)
    My phone broke and was replced so when i tried to reconnect my village through my google+ it just brought me back to the start of game.
    I am waiting for reply since the 14 january and i have sent a few more requests with no replies except the automated response. I have bought gems through my google account and i can still see my village is in my clan ,i just cannot access it.

    Any help would be great .
    Supercell has no problems taking money off people ,why can't they sort out a simple problem in a reasonable timeframe.

  8. #188
    Fresh Spawn
    Join Date
    Dec 2013
    Posts
    8
    Quote Originally Posted by Leighton View Post
    Ticket : #1719470 Additional requests (#1723819,#1729678 ,#1711493,#1766546,#1711895,1783486,#1845210)

    ...

    Supercell has no problems taking money off people ,why can't they sort out a simple problem in a reasonable timeframe.
    Apparently you have no problems making the ticket queue a lot longer and then complaining why it takes so long to get a reply? Creating 7 additional tickets surely won't help. 2 weeks is not really a long time, I've been waiting for 4 weeks by now and they're unable to unattach my village from my G+ account.

  9. #189
    Fresh Spawn
    Join Date
    Jan 2014
    Posts
    4

    Fronzen

    My name village: Fronzen
    Level 40
    Clan: czech paraidse
    My villaget was recently login 18.1.2014

    This village isnt join with any google plus account because im forgot connect my google + account join with him.
    Please delete actually village join with google email address: kubadobrusky@gmail.com and please join my lost village Fronzen with this email: kubadobrusky@gmail.com

    Thank you very much!!!!!!!!!

  10. #190
    Fresh Spawn
    Join Date
    Jan 2014
    Posts
    5
    Quote Originally Posted by Trangwyrm View Post
    Apparently you have no problems making the ticket queue a lot longer and then complaining why it takes so long to get a reply? Creating 7 additional tickets surely won't help. 2 weeks is not really a long time, I've been waiting for 4 weeks by now and they're unable to unattach my village from my G+ account.
    ♥♥♥♥ you , i'm sick of waiting

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