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Thread: Why supercell why?!??

  1. #1
    Fresh Spawn
    Join Date
    Feb 2019
    Posts
    6

    Why supercell why?!??

    Ok here is the problem, I went inactive and supercell demoted me to co-leader and promoted a member instead of my co-leader to the new “leader”. Support then proceeded to tell me that it happened because I was inactive and it could potentially cause problems with the derby, well the new “leader” doesn’t chat or participate in any derby’s since they joined. No thread I can see states I should’ve been demoted by supercell, and now they don’t even respond to my request for support they simply close EVERY request for support I send immediately.

  2. #2
    Centennial Club SilverRaptor's Avatar
    Join Date
    Aug 2018
    Posts
    118
    In a previous maintenance/update a change was made that is any leader that is inactive for 4 weeks will be demoted and leadership will be given to the co-leader or next in line that has been in the NH the longest. This has been made to help NH’s that have been abandoned by leaders and leaving no one in charge and no ability to manage the NH.

    * You will need to try and contact the new leader and ask if they would step down and give you back leader status.
    * Accept the demotion, especially if you will go inactive again in the near future.
    * Restart a new NH with you as leader.

    if you regain leadership the you need to have a member you can make co-leader that you can trust & transfer leadership to if you’ll be inactive for a month or more that will give you back leadership when you return.

    Sorry that your discovering this now. We had many experience similar problems with leadership being transferred to members that don’t communicate through chat when this new feature rolled out. You’re not alone. You could try continued tickets to SuperCell support but if it were me I’d likely start a new NH.

  3. #3
    Centennial Club
    Join Date
    Sep 2018
    Posts
    139
    You were inactive. If the new leader is inactive, they will be demoted by SC in an appropriate amount of time.

  4. #4
    Fresh Spawn
    Join Date
    Feb 2019
    Posts
    6
    New leader doesn’t chat, or participate in derby’s, which support tells me is the biggest reason for the change. As for start a new neighbourhood I created this one so I won’t be leaving, I always don’t accept the demotion, they took it away they can give it back. My co-leader didn’t even get the promotion supercell prompted a regular member to leader!!

  5. #5
    Super Member
    Join Date
    Oct 2014
    Location
    England
    Posts
    822
    Hopefully your current leader will be demoted soon. If not you may have no alternative but to all leave and start a new NH
    Fat Finger Farm - Leader - Creative Fat Farm - #U0CRCQV
    Level 131, Town Level 43, 135 / 141 Achievements

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