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  Click here to go to the first staff post in this thread.   Thread: Clan Games Glitch

  1. #181

    Supercell fails with Clan Game Rewards

    The last clan games (not the current ones) I did not receive my rewards. My clan, as always, maxed the tiers. When I contacted Supercell I was ultimately given (after waiting about a week) 300 gems. 300 gems is not even close to the value of the rewards I had earned. 300 gems I can get 1 hero boost from the trader. When I tried to bring this up through the in game support I was repeatedly shut down. The help I got was patronizing and dismissive. I found the "compensation" for supercell's server failure (that is what they told me happened) to be far from adequate and insulting. I found the the customer service over what should have been a very simple fix to be appalling. I would like to see this issue remedied, though I have come to expect less from supercell - not more. I am committed to not spending another dime on clash of clans until this is remedied and I may just just leave after 4+ years and hundreds of dollars spent. Very disappointing.
    Last edited by Timmamok; January 22nd, 2019 at 01:55 PM.

  2. #182
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    If you're expecting this to change anything, well it won't. And there was a lengthy thread last week you might wanna search that one out.

  3. #183
    Jwp721's Avatar
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    First of all remember that this forum is made up of players just like yourself and we can not change anything. But as James said this subject has already been discussed pretty thoroughly here by us members. I think the ball is now back in your court....
    Last edited by Jwp721; January 22nd, 2019 at 02:16 PM.




  4. #184
    Quote Originally Posted by Jwp721 View Post
    First of all remember that this forum is made up of players just like yourself and we can not change anything. But as James said this subject has already been discussed pretty thoroughly here by us members. I think the ball is now back in your court....
    I'm mostly just venting - I know they are not going to fix this. Balls not really in my court, as there isn't really anything I can do about it. I'll check that thread.

  5. #185
    Any chance you can post a link?

  6. #186
    Jwp721's Avatar
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    Quote Originally Posted by Timmamok View Post
    Any chance you can post a link?
    https://forum.supercell.com/showthre...r-1-3-19/page5




  7. #187
    Forum Champion StormHeart's Avatar
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    Quote Originally Posted by Timmamok View Post
    I'm mostly just venting - I know they are not going to fix this. Balls not really in my court, as there isn't really anything I can do about it. I'll check that thread.
    I don't know if that happened to me but I think it did. I have 15 bases and I didn't remember picking up rewards on several of them but the train was gone. I might have got them, I might not have but 300 gems is way too low. I agree with you. You're attitude of what can I do about it is probably the right one. Nothing.

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