sir my village is connected to supercell I'd and someone saved my details on his Device. when I play coc it shows like another device is connecting. sir help me to wipe out my account details from that device.
sir my village is connected to supercell I'd and someone saved my details on his Device. when I play coc it shows like another device is connecting. sir help me to wipe out my account details from that device.
Contact in game support and remember to be civilised. Nobody from Supercell can help you here.
i guess you know who has your village. it must be someone who had acces to your email or you shared your village.Originally Posted by wolverine767
get that device and do following:
- delete the game
or
- delete the supercell id from that device
save your game on your device....use coc ID and if possible Google play. id.. in your coc game settings...or in Google game play app...thus you need to know your village ...e mail..and password...
then remove the game from your friends device...if you can not remove from the other device.....then you will need to change your password..
your village is connected to an e mail account....
note: besure you have saved your most recent village...if you or your friend been playing but not logged on to coc Id or Google play...the last village progression that you we're logged into with coc id or Google play is what will be saved...
note...COC..can not..will not... wipe from other device...
I don't know who has access
They must have a option like changing supercell I'd password.
*sigh*
Ok listen up
1st. You broke ToS so SC might or might not help you.
2nd. You need to contact support because no one here can help you.
3rd. Just do your best to answer questions relating to that account when SC support asks you and the most SC can do for you is ban the account if you can give them enough info to track that account.
4th. Start a fresh new game and don't give your account info to anyone.
Same thing happened to me. I logged into someone else's device and never deleted info. Later, he jacked my account, started demoting my other accounts and so on.... So I grounded him from his Play Station until he deleted my info. Case closed.
this person must have had acces to your email account. first thing you need to do is to change your email password.
if you dont know the person than you have two options.
1. opting out from supercell id.
2. if that doesnt work you will have to use your one time account recovery. do it at your own risk. you maybe lose acces to your village forever if you cant answere supports questions properly.
it should look like this.
