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Thread: Support team reaction

  1. #1
    Centennial Club Josephvijay's Avatar
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    Support team reaction

    How many days does supercell support take to reply us?

  2. #2
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    Sometimes it can take minutes and sometimes it can take a few days. Why have you contacted them? What is your issue?

  3. #3
    Centennial Club Josephvijay's Avatar
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    Account recovery ,i used to load multiple villages without using supercell id it made me lost my account.

  4. #4
    Forum Master wotanwaton's Avatar
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    Quote Originally Posted by Josephvijay View Post
    Account recovery ,i used to load multiple villages without using supercell id it made me lost my account.
    it is not supported to switch multiple accounts on one device (except supercell id). you maybe get no help. it could take several days.

    ios account recovery
    android account recovery
    guide account security

    if sparky is your support man than follow these instructions.

  5. #5
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    Quote Originally Posted by Josephvijay View Post
    Account recovery ,i used to load multiple villages without using supercell id it made me lost my account.
    Is this your first time using account recovery? Or have you recovered a village before? I ask because you are only allowed one recovery per account. If not, then just be patient and if they don’t respond in 2-3 days message them again. Good luck.

  6. #6
    Centennial Club Josephvijay's Avatar
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    Ok i got u

  7. #7
    Quote Originally Posted by wotanwaton View Post
    it is not supported to switch multiple accounts on one device (except supercell id). you maybe get no help. it could take several days.

    ios account recovery
    android account recovery
    guide account security

    if sparky is your support man than follow these instructions.
    I tried many a times by the method u mentioned above but it's of no use. Even doing like that, Sparky will be the only one to reply and it's stuck in a loop of Automated responses

  8. #8
    Centennial Club Josephvijay's Avatar
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    I made it ,i recovered my account������������������������������������������� �������������������������������������������������� ���������������������������������

  9. #9
    Quote Originally Posted by Josephvijay View Post
    I made it ,i recovered my account������������������������������������������� �������������������������������������������������� ���������������������������������
    Dis u contact them via in-game support? If yes then how?

  10. #10
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    Quote Originally Posted by Himaja2712 View Post
    Dis u contact them via in-game support? If yes then how?
    He followed the exact steps listed above.

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