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  Click here to go to the first staff post in this thread.   Thread: Known Issues With Personal Train and Help Requests!

  1.   Click here to go to the next staff post in this thread.   #1
    Nick[Supercell]'s Avatar
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    Exclamation Known Issues With Personal Train and Help Requests!

    We are aware of the issues with both phantom help requests, and that your personal train doesn’t populate with neighbors having visitors to be picked up. Both issues will be fixed in the next official update for Hay Day. Meanwhile, please be patient as both the help requests and the personal train visitor list gets updated every 30 seconds.

    Sorry for the inconvenience!

    Cheers,

    Nick
    Nick / Supercell
    Community Manager
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  2.   This is the last staff post in this thread.   #2
    Nick[Supercell]'s Avatar
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    A work-around for time being:

    Quote Originally Posted by Momscar View Post
    The method I have been using to pick up townies from more than one neighbor is a bit complicated, but for now it works.
    1) I open up my NH tab and I start with the first neighbor.
    2) go to that neighbor’s FARM and then the TOWN via the hand cart
    3) I tap the townies, as usual, I’d like to pick up
    4) I tap the train in the bottom right of the townie menu
    5) I tap the ‘X’ at the top
    6) I then tap the next neighbor on the NH tab

    Rinse and repeat until the PT is full. Then tap the ‘train’ in the bottom left of the screen to go back to your town.
    Source: https://forum.supercell.com/showthre...1#post11964264

    Cheers,

    Nick
    Nick / Supercell
    Community Manager
    Like Hay Day on Facebook: http://facebook.com/HayDayOfficial
    Follow Hay Day on Twitter: http://twitter.com/HayDay
    Follow Hay Day on Instagram: http://instagram.com/HayDay
    Subscribe to Hay Day YouTube: http://youtube.com/HayDay

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