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  Click here to go to the first staff post in this thread.   Thread: RESOLVED: Hay Day Short Maintenance (5.11.2018)

  1.   Click here to go to the next staff post in this thread.   #1
    Nick[Supercell]'s Avatar
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    Exclamation RESOLVED: Hay Day Short Maintenance (5.11.2018)

    STATUS: We are back online! We will try to fix the personal train issue at a later date again, hopefully with a fully working solution! Sorry for the inconvenience!

    Hey farmers! We'll have a short maintenance coming up. We'll have a go at the personal train issues many of you have reported, so let's keep our fingers crossed that the fix works as intended!

    * EDIT: We need to do another maintenance to revert the fix, as it caused some unforeseen problems.

    Cheers,

    Nick
    Nick / Supercell
    Community Manager
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  2. #2
    New Bloke/Chick
    Join Date
    Mar 2017
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    Waiting for 20-25 sec (sometimes less) the waiting townies of my neighborhood now are shown reliably. Sort of fixed... 😊

  3. #3
    Junior Member
    Join Date
    Mar 2018
    Posts
    98
    Not fix at all. If i still can saw few townies before, now i cant see them at all, it like blink and lost before i can tap it. Please fix again

  4. #4
    still not fixed here. :/
    Leader of "Canadian Hood". (97 gold trophies!)
    Neighborhood tag #2j92yj88
    Farm Level 150
    kik: angelina0165

  5. #5
    Doesn‘t work

  6. #6
    New Bloke/Chick
    Join Date
    Mar 2017
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    I believe it's a performance problem. Waiting now for up to 1 min still shows the townies here.

  7. #7
    Centennial Club
    Join Date
    Aug 2018
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    Does Supercell not have a proper test environment to test their fixes?

  8. #8
    Centennial Club DHMcD's Avatar
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    Quote Originally Posted by venusioso View Post
    Does Supercell not have a proper test environment to test their fixes?
    WE, are the beta testers.

  9. #9
    New Bloke/Chick
    Join Date
    Mar 2017
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    You can test only the logic of a fix, but not easily what happens if tens of thousands of users log on simultaneously on the server.

  10.   This is the last staff post in this thread.   #10
    Nick[Supercell]'s Avatar
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    Quote Originally Posted by Sophialica View Post
    Doesn‘t work
    Quote Originally Posted by Angelina0165 View Post
    still not fixed here. :/
    Quote Originally Posted by cae13 View Post
    I believe it's a performance problem. Waiting now for up to 1 min still shows the townies here.
    Quote Originally Posted by venusioso View Post
    Does Supercell not have a proper test environment to test their fixes?
    Quote Originally Posted by DHMcD View Post
    WE, are the beta testers.
    Quote Originally Posted by cae13 View Post
    You can test only the logic of a fix, but not easily what happens if tens of thousands of users log on simultaneously on the server.
    The fix we had worked somewhat but then caused some unforeseen issues when we deployed it into the wild. So, we had to revert back. It's not about QA or testing, it's just real world vs. internal testing. We will never be able to fully test some fixes internally as players are humans, and tend to play differently. Also, the share amount of players logged in is also something we can't really simulate.

    Anyway, we'll keep looking!

    Cheers,

    Nick
    Nick / Supercell
    Community Manager
    Like Hay Day on Facebook: http://facebook.com/HayDayOfficial
    Follow Hay Day on Twitter: http://twitter.com/HayDay
    Follow Hay Day on Instagram: http://instagram.com/HayDay
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