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  Click here to go to the first staff post in this thread.   Thread: RESOLVED: Hay Day Short Maintenance (17.10.2018)

  1.   Click here to go to the next staff post in this thread.   #1
    Nick[Supercell]'s Avatar
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    Exclamation RESOLVED: Hay Day Short Maintenance (17.10.2018)

    UPDATE: We are back online!

    Howdy Y'all! We will have a maintenance soon. Fixes in the maintenance:

    - Lag in the game - Fixed
    - Phantom / ghost help signs - Fixed (still some minor issues, requires a client update for full fix)
    - Town helpers not showing up in helpers tab - Fixed
    - Truck & Town neighborhood help requests show up outside neighborhood - Fixed
    - Various exploits - Fixed
    - Promotion issues - Fixed
    - Town Cinema bell - Fixed
    - Personal train issues - Fixed
    - Truck & Town help requests disappear from the chat - Fixed
    - Players below level 34 got town reputation points - Fixed
    - Changed leader automatic demotion / promotion from 2 weeks to 30 days
    - Several server-side optimizations and fixes

    All above are based on feedback from all of you, so keep it coming!

    Cheers,

    Nick
    Nick / Supercell
    Community Manager
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  2. #2
    Pro Member Glottis's Avatar
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    Hello Nick,

    Was this bug fixed? https://forum.supercell.com/showthre...nd-town-chests

    Thank you.

  3. #3
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    Quote Originally Posted by Nick[Supercell] View Post
    - Changed leader automatic demotion / promotion from 2 weeks to 30 days
    How do we fix that now the leader of the neighborhood is someone who never plays since a year ago and with the lower level? Can co-leaders be promoted instead?
    Last edited by jcasares; October 17th, 2018 at 10:13 AM.

  4. #4
    Pro Member MaysCropsCartel's Avatar
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    How about truck helpers do not appear in last helper tab?
    Last edited by MaysCropsCartel; October 17th, 2018 at 10:14 AM.
    Farm: Milky May level 70something, Wheat Hoarder Hippo level 40something

    kik milkymayhippo

  5. #5
    Fresh Spawn
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    Hello,

    After update the game is not supporting fullscreen mode on one plus 6. Please also fix this..

  6.   Click here to go to the next staff post in this thread.   #6
    Nick[Supercell]'s Avatar
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    Quote Originally Posted by Glottis View Post
    Hello Nick,

    Was this bug fixed? https://forum.supercell.com/showthre...nd-town-chests
    Thank you.
    Nope! That was not on the fix-list for this maintenance!

    Quote Originally Posted by jcasares View Post
    How do we fix that now the leader of the neighborhood is someone who never plays since a year ago and with the lower level? Can co-leaders be promoted instead?
    You need to ask that person to promote someone else to become a leader, or ask him/her to leave the NH.
    Quote Originally Posted by MaysCropsCartel View Post
    How about truck helpers do not appear in last helper tab?
    Should be fixed too.
    Quote Originally Posted by zs1435 View Post
    Hello,

    After update the game is not supporting fullscreen mode on one plus 6. Please also fix this..
    Sorry, not on the fix-list for this update!

    Cheers,

    Nick
    Nick / Supercell
    Community Manager
    Like Hay Day on Facebook: http://facebook.com/HayDayOfficial
    Follow Hay Day on Twitter: http://twitter.com/HayDay
    Follow Hay Day on Instagram: http://instagram.com/HayDay
    Subscribe to Hay Day YouTube: http://youtube.com/HayDay

  7. #7
    Senior Member Marko996's Avatar
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    Thanks Nick and Hay Day team for fixing the problems, though it is derby week but never mind for me.I have sawn pumpkin for task and I need to wait for 3h so It is not a big deal for me.

    Edit:Is it planned client update for some bugs that cannot be fixed via maintenance?
    Last edited by Marko996; October 17th, 2018 at 10:28 AM. Reason: Adding additional question

  8. #8
    Junior Member saeedscorpion's Avatar
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    what a mess , this update was :/

  9. #9
    Pro Member MaysCropsCartel's Avatar
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    Quote Originally Posted by Nick[Supercell] View Post
    Nope! That was not on the fix-list for this maintenance!


    You need to ask that person to promote someone else to become a leader, or ask him/her to leave the NH.

    Should be fixed too.

    Sorry, not on the fix-list for this update!

    Cheers,

    Nick
    Thank you for fixing some problems. I have a question: no one help my town visitor for more that 24 hours, the help sign dissappeared and I had to ask for help again. Is it how town help system works?
    Farm: Milky May level 70something, Wheat Hoarder Hippo level 40something

    kik milkymayhippo

  10. #10
    Super Member
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    Hi Nick, regarding the new town help feature. Neighbors and me included have never seen the rewards given by townies after they are released. The one whom are helped only see a message "Visitor reward sent to helper or a name" but the one who helped never seen any tool rewards. How do we suppose to know what the rewards are?
    Level 181 Town 68

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