Can’t Pick up Town Visitors with Personal Train

[valleria]

Town help...my discovery.
1. You request the bldg /person you need help with in your town by using ! Mark.
2. Stranger or Neighbor fills your town request with items you need for the person you requested help with.
3. YOU the owner of the town needing help MUST put the donated items from your Neighbor or Stranger into the person you requested help for.
4. Only problem I see it doesn't clear off your help board once you filled your Neighbor or the Strangers town person UNTIL they add your donated items to that person they needed help with.
5. I have NOT received any type of credit for helping fill other peoples town in the form of XP points or Coins, and maybe that's not part of this..not sure but it makes me wonder if we will get help credit on help tasks.

and if you ask help for a townie ... you and the helper have the reward with the last task ... Great ...