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Thread: I would like to sign into my Google Play Games not SupercellID

  1. #1
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    Question I would like to sign into my Google Play Games not SupercellID

    Accidentally uninstalled the game this morning. I had not known about the Supercell ID prior so I never made one. Now when I try logging into my Google Play Games it says my village has been found and I need to login with my Supercell ID to load it. I created a Supercell ID but it's doing the tutorial on town hall 1.

    How can I login to my Google Play Games account again?

  2. #2
    Forum Champion wotanwaton's Avatar
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    Quote Originally Posted by 1Daniel View Post
    Accidentally uninstalled the game this morning. I had not known about the Supercell ID prior so I never made one. Now when I try logging into my Google Play Games it says my village has been found and I need to login with my Supercell ID to load it.
    use the correct associated email account.
    are you sure you have never saved your village with supercell id? maybe you shared your device or account details and someone saved your village with supercell id.

    I created a Supercell ID but it's doing the tutorial on town hall 1.
    "login with supercell id" does not mean "create an supercell id". take a look at the tutorial video in the game or at supercell id thread.


    How can I login to my Google Play Games account again?
    only ingame support is able to help you if you are sure you havent saved your village with supercell id.
    Contact In/Out of the Game

    E-Mail Support
    Last edited by wotanwaton; 1 Week Ago at 09:24 PM.

  3. #3
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    Quote Originally Posted by wotanwaton View Post
    use the correct associated email account.
    are you sure you have never saved your village with supercell id? maybe you shared your device or account details and someone saved your village with supercell id.
    Positive i never shared my account info. why would i do that?

    "login with supercell id" does not mean "create an supercell id". take a look at the tutorial video in the game or at supercell id thread.
    I figured if I created the Supercell ID it'd link up with my Google Play Games account.. clearly, that wasn't the case
    21.PNG

    only inhame support is able to help you if you are sure you havent saved an supercell id for your village.

    Contact In/Out of the Game

    E-Mail Support
    Alright, I sent an email. How long do they usually take to reply?

  4. #4
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    Quote Originally Posted by 1Daniel View Post
    Positive i never shared my account info. why would i do that?



    I figured if I created the Supercell ID it'd link up with my Google Play Games account.. clearly, that wasn't the case
    21.PNG



    Alright, I sent an email. How long do they usually take to reply?
    Sometimes they respond in a few hours and sometimes a few days. The key is to be patient. Sending multiple messages will not help. Good luck.

  5. #5
    Forum Elder BloodyIrishman's Avatar
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    Typically when you send a message on the weekend you won't recieve a response until the next business day in Finland.

    Good luck in retrieving your account I had to go through the process and at times it was extremely frustrating so I know how trying it can be to be patient.

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  6. #6
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    Thanks for the help peeps!

  7. #7
    Forum Elder Clash12344321's Avatar
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    This is the one-time recovery option you're currently using, make sure you answer all the questions correct or await a ban!

    Here are some questions they would probably ask:

    What is your IGN?
    What is your player tag?
    Which clan is the account in?
    List all the devices you've used to play the account on
    When did you have last access to it?
    Where (as in your region) did you download it?

    Good luck and Clash12344321 is on!

  8. #8
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    Hello super cell I'm lost my village plz help me

  9. #9
    Forum Champion wotanwaton's Avatar
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    Quote Originally Posted by Kum View Post
    Hello super cell I'm lost my village plz help me
    welcome to the forum.
    only ingame support is able to recover villages. the ingame support does not work on forum. ways to contact them below.
    Contact In/Out of the Game

    E-Mail Support

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