how did you recover it, please help this is happening to me as well
how did you recover it, please help this is happening to me as well
hello, so i switched from ios to android, and now when i load clash of clans on an ios device to play my max th9, is asks if i want to load my save, then when i press on load it pops up with a supercell log in, when back at the time i made and played on my account there wasnt a supercell ID. ive read other threads and tried everything, but it just doesnt work, help.
that means your village is saved with supercell id.Originally Posted by stainos01
reasons:
- you shared your village/device and that person saved it with supercell id
- someone had acces to your device and saved it with supercell id
solution:
contact the ingame support and ask them to remove the supercell id.
Contact In/Out of the Game
E-Mail Support
Can you please explain how you did it eventually? I have the exact same problem but even with all the tips i have to loggin with a supercll ID to load my village. Please help guys
you can request an opt out from supercell id.cant tell you if it will work if you havent logged into that account you want to opt out.
you need to contact the ingame support for that.
Contact In/Out of the Game
E-Mail Contact Form
if you have the supportbot sparky than follow the steps down below.
if you cant opt out than you have to go through your one time account recovery.
contact the ingame support for that and if you have the support bot sparky than follow the steps down below.
it should look like this.
Thankyou but i don't know my player ID anymore, so everytime i reach out to the hep service i they stop after i said i didn't have my player ID....
you will not get back your village if you cant provide that you are the original creator. not knowing the player id is the smallest problem. there will be more serious quetsions you have to answere.
I can provide everything exept that, but they don't ask for date of purchases ect
here is a screenshot of the notification i get fa3871a9-ead7-4baf-bfa2-c98866f6848d.jpg
i know that. you described it earlier. as i said you may have shared your village or someone had acces to your gamecenter id and saved it with supercell id.
go through account recovery or go to that person who plays your village and claim his email as your email.
going through account recovery you will need to answere some serious questions beginning with your playertag and that is the easiest question.
no one here on forum is able to help you with that. you have to deal with the ingame support.
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