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Thread: I can’t use my old coc account

  1. #1
    Fresh Spawn
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    I can’t use my old coc account

    Hi guys! i have a problem here. which is that i’ve not played coc in a while and i deleted the game. i dont have a supercell id nor a google account for it but i only have a Facebook account for it which is a townhall 9 but when i tried to log in, it says that i can only log in with the new tutorial account so can i ask anybody to help me with what to do? i would appreciate it very much!

  2. #2
    Super Member Enderwizzard's Avatar
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    If you didnt save your account with Google , Game Center or Supercell ID and you deleted Clash of Clans, you cant do anything to get your account back. Facebook is only for adding friends.


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  3. #3
    Forum Champion
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    As far as I know, Facebook is not a way to save your account. Connecting to FB only populates your in game friends list with FB friends who clash. If you weren’t saved with SC ID, Google, or Apple you may be out of luck.

    edit: ninja’d
    Last edited by Bigdome757; August 12th, 2018 at 03:47 PM.

  4. #4
    I'M BATMAN!
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    If you saved your game thru any of the above methods (not fb), play the tutorial, then you will be prompted the enter your account info.

  5. #5
    Furry Bunny wotanwaton's Avatar
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    Quote Originally Posted by Enderwizzard View Post
    If you didnt save your account , you cant do anything to get your account back.
    via Imgflip Meme Generator

  6. #6
    Banned
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    It is a bit unusual though. It asks if you want to connect your account to Facebook. To me, this means ‘save’ your account. To SC it means ‘advertise to everyone you’ve ever met’.

  7. #7
    Fresh Spawn
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    Quote Originally Posted by Josh4908 View Post
    If you saved your game thru any of the above methods (not fb), play the tutorial, then you will be prompted the enter your account info.
    i did, but the problem is i do not have any supercell if or google account for it else as the last time i played is last year and last year they don’t have these accounts

  8. #8
    Fresh Spawn
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    Hi all, i have contacted supercell’s help and support and i have gave them all the details already and i have not receive any reply yet its been 5 hours already

  9. #9
    Banned
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    Supercell at least takes a day to reply, sometimes even longer.

    I hope you get your account back mate

    AKP.

  10. #10
    Furry Bunny wotanwaton's Avatar
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    Quote Originally Posted by XFRC View Post
    Hi all, i have contacted supercell’s help and support and i have gave them all the details already and i have not receive any reply yet its been 5 hours already
    it could take days befor e you get the first reply. dont look every minute or hour for answere. this could cause that your request get deleted. you will see a red notification at the gear icon after support has answered.



    Quote Originally Posted by AKPekka View Post
    Supercell at least takes a day to reply,
    AKP.
    not true. i often got answere within few minutes but in other cases it could take some days
    Last edited by wotanwaton; August 12th, 2018 at 05:30 PM.

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