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  Click here to go to the first staff post in this thread.   Thread: Still no connection

  1. #1
    Centennial Club meemeeme's Avatar
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    Still no connection

    What I have must to do for running Hay Day on my S9+? Stuck in connecting since I bought it. Only Hay Day I can't open. I don't have power save on.

  2. #2
    Centennial Club meemeeme's Avatar
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    Bumped!! C'mon, Supercell, can you even answer or I don't deserved some explanation WHY I CAN'T RUN HAY DAY ON SAMSUNG GALAXY S9+?

  3.   Click here to go to the next staff post in this thread.   #3
    ilovehayday's Avatar
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    I am not sure what all you have tried on your end to fix this but you can also try contacting Support for help: https://supercell.helpshift.com/a/ha...=web&contact=1
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  4. #4
    Centennial Club meemeeme's Avatar
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    Weird! Finally I opened Hay Day, but after I put my Supercell ID and played ten minutes, I can't open Hay Day ,again stuck in "connecting ".Weird weird weird.

  5. #5
    Centennial Club meemeeme's Avatar
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    Can someone Supercell STUFF answer why I can't open Hay Day on Samsung Galaxy S9+? I contacted Samsung, they said issue is on YOUR side, I can open everything else except Hay Day.

  6. #6
    WussyPuss's Avatar
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    Quote Originally Posted by meemeeme View Post
    Can someone Supercell STUFF answer why I can't open Hay Day on Samsung Galaxy S9+? I contacted Samsung, they said issue is on YOUR side, I can open everything else except Hay Day.
    This is a player forum, not a support site. Game support staff does not monitor the forums.

    your best option is to contact in game support or the out of game support link provided above.
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  7. #7
    Centennial Club meemeeme's Avatar
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    This is not nice from you. Supercell STAFF is Nick. I want clear answer can I or cannot play Hay Day on Samsung Galaxy S9+.
    Last edited by meemeeme; June 21st, 2018 at 06:00 PM.

  8. #8
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    Quote Originally Posted by meemeeme View Post
    This is not nice from you. Supercell STAFF is Nick. I want clear answer can I or cannot play Hay Day on Samsung Galaxy S9+.
    What, trying to help and direct you to the right place is NOT nice? I thought that was quite a nice thing to do.

    Look mate, Nick is indeed Supercell staff but he's not part of the Hay Day support team. So no, Nick does not have the answer. He's the community manager. The most he could do is send your case to the Support team - which YOU could do much more quickly!

    Contact. Out-of-game. Support. It is your best option. It is in fact your ONLY OPTION.

    Last edited by EllunaHellen; June 21st, 2018 at 06:46 PM.
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  9.   This is the last staff post in this thread.   #9
    ilovehayday's Avatar
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    Quote Originally Posted by meemeeme View Post
    This is not nice from you. Supercell STAFF is Nick. I want clear answer can I or cannot play Hay Day on Samsung Galaxy S9+.
    To get help with your issue, you will need to contact Support in-game or via the link I provided above.

    Thread closed.
    Last edited by ilovehayday; June 22nd, 2018 at 04:13 AM.
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