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Thread: Can’t Contact Tech Support

  1. #1
    Centennial Club FarmWife's Avatar
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    Feb 2016
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    Can’t Contact Tech Support

    I tried going to the Support page but could not contact a tech support person with my issue.

    I have been playing Hay Day over 2 years, my farm is at level 102. Yesterday I clicked on the Supercell I.D. Button and created an account. Now I can’t play the game on my Kindle. I can play fine on my iPad and cell phone but the I.D. Is not connected on my Kindle. It started a new game on the kindle, but then it says it found my level 102 game and that I need to connect with the Supercell I.D. To play. When I click on that button a white box comes up that covers most of the screen but stays blank. No way to connect. Please help. My farm name is Litwiller Lane. Farm tag: #8YGVCPYVR

    If someone can help I sure would appreciate it.
    Last edited by FarmWife; April 29th, 2018 at 12:52 PM.

  2. #2
    FORUM HISTORIAN LynnK2015's Avatar
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    Mar 2015
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    Humming "The Soft Goodbye" Please see my signature.
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    Since you're unable to contact Player Support within the game, then I suggest you use the web form below. Good luck.

    https://supercell.helpshift.com/a/ha...=web&contact=1
    [move] Dedicating "The Soft Goodbye" to the Supercell forums and the people who made it an awesome community, the brightest star in the evening sky.https://www.youtube.com/watch?v=nDVgb4pJMdI [/move]

  3. #3
    Centennial Club FarmWife's Avatar
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    Feb 2016
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    197
    Thank you

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