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  Click here to go to the first staff post in this thread.   Thread: Game freezes while harvesting Crops

  1. #1
    Trainee
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    Game Lags after update

    Hello

    just constating after i installed the new update that the game lagg. When collecting crop.

    any one else have the same problem .?
    Last edited by oprivacy; April 21st, 2018 at 09:29 AM.

  2. #2
    Having the same issue. It's frustrating.

  3.   Click here to go to the next staff post in this thread.   #3
    Nick[Supercell]'s Avatar
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    Quote Originally Posted by oprivacy View Post
    Hello

    just constating after i installed the knew update that the game lagg. When collecting crop.

    any one else have the same problem .?
    Quote Originally Posted by cplummer925 View Post
    Having the same issue. It's frustrating.
    That seems a bit odd. Which devices and operating system versions?

    Cheers,

    Nick
    Nick / Supercell
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  4. #4
    I have an iPhone 7 on iOS 11.3 and on the latest update it will freeze when opening the app and the app has to be force closed and reopened. A friend with an iPhone 7+ on iOS 11.3 also experiences the same issue.

  5. #5
    Quote Originally Posted by Nick[Supercell] View Post
    That seems a bit odd. Which devices and operating system versions?

    Cheers,

    Nick
    Hi Nick!

    I have an iPad and a Kindle Fire that I use and the lag is happening with both. One thing it does is when I am harvesting it will kind of "pause" even though I'm still swiping the screen and then when I lift my finger it has acted as though I have paused on one of the spots and the little icon pops up that gives us the opportunity to turn the dirt spot where I had just harvested, and even though I have swiped my entire garden some plants are still there. Does the same thing when I plant as when I harvest.

    Ipad mini IOS 11.3 AND Amazon Fire HD 8 (6th Generation)

  6. #6
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    Sqme issue on android 7 with samsung devices...

  7.   Click here to go to the next staff post in this thread.   #7
    Nick[Supercell]'s Avatar
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    Will investigate!! Thanks for reporting, and please share as many details as possible!

    Cheers,

    Nick
    Nick / Supercell
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  8. #8
    Fresh Spawn
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    Exclamation Game freezing

    Support team,

    After the update, when I go to harvest crops, the game will completely freeze for a few seconds at a time.  Some are very short, like 1 or 2 seconds, but a few have been upwards of 5 seconds.  I did some testing and this is not a device issue.

    I have a Sprint Galaxy S7.

    -The device has been rebooted.
    -It occurs whether connected to Wi-Fi or 4G LTE.
    -I have closed / terminated other apps to free up resources.
    -Battery is at 100%.
    -No other application I run is freezing in such a manner.
    -This seems to occur mostly when a bonus item pops up.
    -No other in-game function seems to have any issues (that I am aware of).

    Thank you for your time,

    -J
    Last edited by JustHacked; April 16th, 2018 at 04:44 PM.

  9. #9
    Trainee
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    Hi Nick!

    I have an iphone 6s ios 11.3
    Level: 87 |Achievements:134/144

  10. #10
    Junior Member Nozomi's Avatar
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    Hi! Same issue here, when I plant and when I harvest crops. I have an iPad Air 2 and an iPhone 7, both on iOS 11.3.

    Thank you
    Last edited by Nozomi; April 16th, 2018 at 05:42 PM.
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