We want a diamond confirmation button

[GigglesBee]

I really think we should all go to the App Store and leave a 1 star rating and let all potential new customers know that SuperCell will rip them off if they play this game. Only then will SC wake up and realize that it's not good business to upset, and then ignore, your good customers.

[Redcourt]

Yes please

[mizzkitteh13]

yes please!

[Tinkerbell]

I don't send multiple emails for the same issue. And by 'several days', does that mean weeks? Because that's how long it's been. I've seen plenty of other complaints from people saying that "customer service" never responds to them either so, I know it's not a random thing.

My thought is, they know that diamonds are disppearing. They know that their paying customers are angry. And they just don't care.

Sorry Gigglesbee. Although I quoted you, I was actually talking to everyone in this thread. My mistake.
However, I must say that it is highly unusual to not even get an automated response. This is set up automatically, so if you never received one, that probably means your problem never made it to supercell, and would explain why you never heard back from them.
As I said before everyone, check all folders thoroughly. If you didn't receive a reply with a ticket number, then let me know please.

[Lestin]

Just dropped into this forum after giving up playing HayDay after getting ripped off by ♥♥♥. Yet again the same complaints about diamonds being taken with no corrective action forthcoming. I, amongst many others, raised this issue back in January saying only idiots would spend money on diamonds while the problems existed. The response ? I got warned about using the term idiots !! Very responsible way to deal with a valid complaint raised by hundreds of users.
But then again, if you're getting the amount if money coming in that ♥♥♥ are, would you worry ? Best answer, do what I and loads of others have done and move to another game cause things ain't gonna change here in our lifetime!
Hmmm, I presume I'll get another warning or a ban. Truth hurts !

[SuzyMac12]

If you keep buying diamonds you are inventing them to not fix the problem. I stopped buying diamonds weeks ago.

I didn't accidentally use over 72. The second time in as many days I lost another 17 while looking at the newspaper. Before that the 42 or more I lost a few hours before happened moments after I logged in. Plus I keep loosing pig feed. Among other problems. I've emailed them in the last 3 days more than my friends. We need to do something about the constant problems. Maybe no one play until they at least allow you to ok using diamonds so no accidents happen. That way not only you can make sure it's what you want to do but when you loose diamonds they can't accuse you of accidentally using them. It's a scam. You keep buying more.

[Cricks3]

I really think we should all go to the App Store and leave a 1 star rating and let all potential new customers know that SuperCell will rip them off if they play this game. Only then will SC wake up and realize that it's not good business to upset, and then ignore, your good customers.

Out of curiosity, I visited the app store yesterday to see what new reviewers had to say. It's not pretty.

Folks have changed 5 star ratings down to 1 and edited to say how a grand game has gone bad. New players are rating only 1 and saying if there was a way to give 0 stars they would. Complaints are rampant and angry about the freezing and crashing issues. Several posts of money lost on diamond purchases. Old and brand new players are actually warning others away from the game.

If representatives from SC have not yet looked at the reviews, they really should. It's ruining their reputation and losing potential players, many of whom would spend money.

[CayugaZone]

Sorry Gigglesbee. Although I quoted you, I was actually talking to everyone in this thread. My mistake.
However, I must say that it is highly unusual to not even get an automated response. This is set up automatically, so if you never received one, that probably means your problem never made it to supercell, and would explain why you never heard back from them.
As I said before everyone, check all folders thoroughly. If you didn't receive a reply with a ticket number, then let me know please.

As stated throughout these forums where users have posted complaints about the update - there have NOT been ANY replies, automated or otherwise. Apparently yet another update bug?

[Lukasthomas]

TOTALLY agree with all of the above. I know I've accidentally lost diamonds through my own fault BUT this evening I made sure I was really careful and I've lost 15. How? ****** 15. That's a lot to lose in a couple of hours and I'm not happy about it.

[CayugaZone]

Just dropped into this forum after giving up playing HayDay after getting ripped off by ♥♥♥. Yet again the same complaints about diamonds being taken with no corrective action forthcoming. I, amongst many others, raised this issue back in January saying only idiots would spend money on diamonds while the problems existed. The response ? I got warned about using the term idiots !! Very responsible way to deal with a valid complaint raised by hundreds of users.
But then again, if you're getting the amount if money coming in that ♥♥♥ are, would you worry ? Best answer, do what I and loads of others have done and move to another game cause things ain't gonna change here in our lifetime!
Hmmm, I presume I'll get another warning or a ban. Truth hurts !

Funny they showed object to you using the term 'idiots' while at the same time they now are allowing obscene farm names. For example, I have recently scene farms named using both the 'F' word and the 'C' word (referring to female genitalia). These used to be starred out - an undocumented feature of the latest update?