We want a diamond confirmation button

[GigglesBee]

I've filed support tickets. no one EVER gets back to me. It's ridiculous that they screw over people who spend actual money on their game! This is an issue that I've seen in the forums ever since I started playing the game. Either they don't care....or they're stealing diamonds on purpose...thinking we won't notice.

I'm so close to leaving this game. i'm so tired of game developers (Zynga...anyone?) trying to take advantage of good customers. Can't we just have a fun, honest game to play????

I'm so irritated!

[martinjane510]

I quit buying them. They are useless if you can't spend them the way you want. Until it is fixed everyone should stop buying them!

[Jlong217]

This is ridiculous that this has not been added. Not difficult. I feel they don't add it, because it is a way to get us to purchase diamonds. I recently spent 100 diamonds to purchase Tom without trying. My dog actually hit my iPad and did it. Didn't even know it for 3 days. Everyone has spent countless diamonds speeding up things without trying it. Please Supercell make this upgrade!!

[Cazzerrella]

Since the upgrade this has been a huge issue for me. When ever I go to plant crops, as I touch 1 crop after harvesting to plant (and this is done quite quickly,) simultaneously the diamond lightening flash icon comes up right on top of the crop I start to plant. There goes diamonds and there isn't a thing you can do about it.

It does this in a nano of a second. It does it so quickly many people would not notice the action that steals diamonds.
This never happened to me before the update.
The same goes for when I've finished collecting milk or animal products and I click on te icon to feed. All of a sudden I have a cow with milk to collect, and I knowingly didn't create that action.

These diamond stealing icons need to be moved away and not be right on top of the action.
its extreamly frustrating when playing the game.

Even though I am careful and very aware of it ,it catches you off guard because you are concentrating on other things in the game.
Im also wondering if this is happening relative to where my animals and crops are placed as other players may not be having this problem but plenty of players are!
Even so ....... There are no rules as to where or how crops and animals should be placed not to loose diamonds. There definitely needs to be
a pause before the action is taken or a confirm button.






This needs to be fixed!!!!!!!!!!!!
please!!!!!!!


Otherwise an amazing fair game for all.


Caz

[Cazzerrella]

[QUOTE=CayugaZone;899999]What a relief to know I didn't suddenly develop fumble fingers! I had learned the hard way to carefully avoid the 'use diamonds' buttons but since the update, they have been disappearing left and right. I'm reluctant to blame the update because I used to work for a software company and after every update customers would blame it for everything from legit bugs to their car not starting. Still, the coincidence is suspicious. Even if it isn't the update, I think we all would appreciate it if the developers would address this problem. If it's a money issue - i.e., people will buy more diamonds if they are used up faster - try thinking long term. When a game becomes more frustrating than fun, fans will leave. Fewer fans means fewer sales.
Today in just four hours of occasional gameplay I went from over one hundred diamonds to thirty five. I swear some of them simply vanished between gaming sessions. And that annoying Artful Dodger Tom just stole another bag. I just wanted him out of my face and tapped nowhere near the 'hire' button. Now I have to put up with watching the annoying, lazy little bugger work for one minute then sleep for two hours! (Another issue deserving of some attention!)
Not ready to quit playing yet but giving it more and more thought...[/QUOTE

Omg about Tom! HOW funny. It's true he is a lazy artful little dodger, working for 10 seconds and sleeping for 2 hours.
thanks for the laugh.

[Joynip]

I have lost 56 diamonds since the update. I will NOT buy diamonds anymore. It is pure and simple robbery, which is a disgusting behaviour

[Tinyworld]

Yes yes yes yes yes yes yes yes yes ye yes yes yes yes!!!!!!!!!

[Tinkerbell]

I've filed support tickets. no one EVER gets back to me. It's ridiculous that they screw over people who spend actual money on their game! This is an issue that I've seen in the forums ever since I started playing the game. Either they don't care....or they're stealing diamonds on purpose...thinking we won't notice.

I'm so close to leaving this game. i'm so tired of game developers (Zynga...anyone?) trying to take advantage of good customers. Can't we just have a fun, honest game to play????

I'm so irritated!

Support have a lot of emails to get through, so it may take several days. Please only send one email, as sending multiple emails for the same problem makes response time longer for everyone. Immediately after you contact support, you should receive an automated response with a ticket number. If you didn't, please check your other folders in case it ended up in your spam folder.

[Gerrywesthamporter]

OMG!! I agree, I don't know what it is since its last update, but I must have accidently uses about 10 diamonds when placing ads in the newspaper!!! I don't want to use diamonds to advertise and it seems like the touch sensor is off!!! Ugh!!! Frustrating

I agree

[GigglesBee]

Support have a lot of emails to get through, so it may take several days. Please only send one email, as sending multiple emails for the same problem makes response time longer for everyone. Immediately after you contact support, you should receive an automated response with a ticket number. If you didn't, please check your other folders in case it ended up in your spam folder.

I don't send multiple emails for the same issue. And by 'several days', does that mean weeks? Because that's how long it's been. I've seen plenty of other complaints from people saying that "customer service" never responds to them either so, I know it's not a random thing.

My thought is, they know that diamonds are disppearing. They know that their paying customers are angry. And they just don't care.