You sound really worried. Try contcting them in-game. Go to game settings, cilck 'help and support' and click 'contact us' Type your problem there and you'll get a reply within a week. If they aren't responding, send the message again. You can also send an email to feedback.clashofclans@supercell.com.
Last edited by Clash12344321; February 4th, 2018 at 09:30 AM.