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Thread: Can’t retrieve my account

  1. #1
    Fresh Spawn
    Join Date
    Dec 2017
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    1

    Can’t retrieve my account

    Well here goes. I have a max th 10 that I started on my iPhone 4. My phone started to die so I went to an Android note 4.(linked devices and saved in Game Center)all’s good until 2 Year’s later my note starts to die. Upgraded to iPhone 8 , had to set up a new apple account because i don’t remember the last one. When I tried to link devices again it said already linked to 2 devices. Thought about downloading Game Center but it looks like a hacking procedure. Not sure what to do.

  2. #2
    Millennial Club KoenHeijn's Avatar
    Join Date
    Nov 2015
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    Netherlands
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    1,412
    Check out these solutions to common problems.

    The Clash of Clans sub-forum is found over here.

  3. #3
    Super Member TibZ64's Avatar
    Join Date
    Dec 2016
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    Ǥнσsτ Zonɘ ŚᾄVᾄĞἔ
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    Hello and welcome to the forums! It's unfortunate to hear that you can't log into your Clash of Clans. However, no one on the forums will be able to assist you with your issue and you might need to contact SC support directly. SC doesn't offer support over the forums but, they can be contacted by: https://forum.supercell.com/showthre...In-Out-of-game


  4. #4
    Senior Member
    Join Date
    May 2016
    Posts
    222
    Yes jumped trourgh their hoops and been waiting 5 weeks with nothing in response

  5. #5
    Tollboothwillie
    Guest
    Quote Originally Posted by alcusmc View Post
    Yes jumped trourgh their hoops and been waiting 5 weeks with nothing in response
    Spamming your issue in multiple threads won't help you. This is a public forum, we are players just like you, we do not work for SC.

  6. #6
    Senior Member
    Join Date
    May 2016
    Posts
    222
    Finally got my account back, I guess they just are seeing how bad you really want it. I had a thh11 near max took 5 weeks of waiting and just kept trying jumping through the hoops, stay the course give requested info keep at it eventually you will get it back. Probably good for security reasons.

  7. #7
    Problem Solver Extraordinaire shivampaw's Avatar
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    Quote Originally Posted by alcusmc View Post
    Finally got my account back, I guess they just are seeing how bad you really want it. I had a thh11 near max took 5 weeks of waiting and just kept trying jumping through the hoops, stay the course give requested info keep at it eventually you will get it back. Probably good for security reasons.
    Yeah it does take time but at the same time as you say, it’s better for security. You’d rather wait a few weeks more to get it than have your village handed over to someone else.

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