Didn’t receive derby rewards (at horseshoes) ans and the league is resettet!

[GardenResort]

I haven’t received my horseshoe rewards and we got ALL horseshoes and would have much prizes! But the whole menu is gone, there is nothing to click on to get to horseshoes. I never got that possibility which normally appears where we can choose the rewards.

My league is resetted to beginners league although I am expert league.

My team members still are expert league and they got the horseshoe rewards!!!

How can it be that we have different leagues now?

What the hell is going on there?

I am the team leader.
I worked out the most points.
I spent diamonds for extra task.

And I ended to receive nothing because of any unbelievable bug!

#LR92URJY

I want my prizes and rewards and expert league back!

[BULIGO]

Same here. So annoying. Had to make some screenshots, my guildies couldnt believe!
I want back my permit, 5 planks and 6 diamonds!

[Momscar]

Thank you for letting other players know that they may encounter the same issue. Please contact Support thru the game and add screenshots if possible. This is your best line to a solution.

IIRC, this happened to a few players last week. They reported the problem to support and Alfred was dispatched with their prizes.

[GardenResort]

Thanks for this info that last week other ones had this problem also.

When Alfred brings out prizes, where from will he know which prizes we choose from each of the 3 horse shoe possibilities!?

And the next thing is the league. How can I be beginners league and my team members expert?

The complete derby is reset at my farm!

I tried to contact them ingame, there only came the advice that my name is invalid?!?

[sabine98]

We stood 1st in derby. Now, out of 7 derby players, one didn't get the rewards and reset to rookie league. I got the rewards but league is now rookie. So only 2 player including myself are facing this weird problem. All others are okay

[HeJePi]

Oh yes ... another Amooooozing bug

[Sooty123]

I have the same problem reset to Rookie league and no rewards - WHAT IS GOING ON - Please return me

[GardenResort]

It sucks. No answer from HD and tomorrow starts the new round. I guess our rewards are gone forever.

But in future I won't care for derby.

All this stress for NOTHING!!!

[Sooty123]

Same for me Garden Resort - No rewards - No achievements- Demoted to Rookie League - No positive response

Come on Supercell put this right

​PLEASE

[GardenResort]

None of the possibilities the support wrote me, worked.

I decided that this was enough wasted time. I quit the game completely.

Not only because of this, it’s because of many other annoying stupid things in the game.

But this today additionally was too much.

I had about 3/4 year stopped HD once.

I remember it was a much more relaxing time. This game is very close from being joy to be an annoyance. Now this border is reached and so it’s time to say goodbye to this scame eeeehh game of course.