
Originally Posted by
Darian[Supercell]
We're still gathering information on how the matchmaking changes are impacting everyone. While we can and do review these data, it's difficult to monitor millions of records trying to find specific results. If you feel you were mismatched in your Clan War, then we'll require some information from you.
To make things much simpler than before, there are only 4 bits of information we'll need:
Clan ID:
Clan name:
War Start Date:
War Start Time (GMT):
Comment:
Make sure the time zone is noted, though we prefer GMT.
The start time is largely to make sure we're looking at the right war. Once a week I'll be giving this report to the engineers to review.
Feel free to include a comment of what was mismatched. Though we can see the War results, we also want to get your perspective as well as it's important to understand your point of view too.
If you're not comfortable sharing any of the above information on the forums, feel free to PM me the information with the subject line [Clan Mismatch] so I know to review the message.